Configure reasons for retraction

DFP admin content This article is for administrators or roles with similar permissions

Admins can specify a list of reasons from which sales representatives must choose when retracting a proposal. The options you add appear in a drop-down after a sales representative starts the retraction process.

To add or remove retraction reasons:

  1. Navigate to the Admin tab and then click Sales.
  2. Under the default General tab, scroll down to the “Reasons for retraction” section.
  3. Click the x next to existing reasons to remove them.
  4. Enter a new reason in the “Add new reason” box.
  5. Click Save.
When a sales representative starts the process to retract a proposal, the updated options will appear in the drop-down.
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