Submit a request regarding a deceased user's account

People expect Google to keep their information safe, even in the event of their death.

Make plans for your account

Inactive Account Manager is the best way for you to let us know who should have access to your information, and whether you want your account to be deleted. Set up Inactive Account Manager for your account.

Make a request for a deceased person's account 

We recognize that many people pass away without leaving clear instructions about how to manage their online accounts. We can work with immediate family members and representatives to close the account of a deceased person where appropriate. In certain circumstances we may provide content from a deceased user's account. In all of these cases, our primary responsibility is to keep people's information secure, safe, and private. We cannot provide passwords or other login details. Any decision to satisfy a request about a deceased user will be made only after a careful review.

Account Closure Requests

If you select to close the Google account, Google is unable to process any request to turn over the contents of the account at a later date. If you have already submitted a request for the contents of the account please wait for that request to be complete before submitting any subsequent requests.