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Help!!!!! I logged into a new Chromebook. I tried to use my Att email address said i needed a gmail. 0 Recommended Answers 15 Replies 5 Upvotes
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Help!! I logged into a new Chromebook and I could not use my Att email so I had to make one up with Gmail. I used ATT as recovery email. Well now its logged me out of all GOOGLE APPS. Its saying I have to use the Gmail address and not my old one which I've always used. I've tried to delete several times it won't let me. I can't get on any Google apps its logged out on all devices. Only letting me use this (fake email address). How do I get rid of it ? Everywhere I look says it can't be deleted I've tried everything nothing works.
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Moving you to Chromebook forum.
 
Please use  https://support.google.com/chromebook/thread/new?hl=en if, in future, another problem arises with the Chromebook.
 
Follow this existing thread for the current issue; no need to post a new thread.
 
The Chromebook people may ask you for the Chromebook make and model number, and Chrome version details . if you have access to these,  please write them down now.
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Hi Jennifer
 
You need to create a Google account to sign into your Chromebook. You can create a Google account using your own email address as explained here:
 
When you are using two Google accounts, it is best to sign into them individually on your Chromebook - or use your personal account to sign in, then Incognito Mode window for the other account to prevent things getting confused.
 
Soon, the LaCrOs project will make it much easier to manage several accounts at once within a Chromebook session. It is available behind a flag in the Beta channel if you would like to try it out.
 
- Mike 
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It would not let me sign in to my ATT email address so I had to do a Gmail address and now that I have done the Gmail address it has logged me out with my AT&T  email address of everything. Does this make sense this is so frustrating. Now I can't get anything back on my ATT address. It's only saying I can sign in with this GMail address I don't use. It's logged me out of all devices with that email. I can't use YouTube thats being paid for it ONLY LETS ME USE TGE Gmail address I need to delete that email and it won't let me. How DO I GET MY OLD EMAIL ADDRESS BACK ON ALL APPS???????
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It would NOT LET ME USE MY OWN EMAIL SO I HAD TO MAKE ONE UP. NOW ITS LOGGED ME PUT OF ALL GOOGLE APPS AND DEVICES AND WILL ONLY LET ME USE THAT GMAIL. I TRIED TO DELETE IT ITS STILL THERE SAYS I HAVE TO LOG IN WITH IT WITH EVERYTHING.
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Hi Jennifer1hearts

Please calm down a little so we may help you.

Can you explain using short sentences exactly what your issue is? Did you follow my instructions above?

Please share screenshots to help us in. 

- Mike
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Sorry I spent all weekend on this im so frustrated I can't talk to anyone to help me no one knows how to fix this. It's driving me nuts. Yes I did its not working.
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Hi I dont need to make an account I need to permanently delete the Gmail that was created I've tried to delete it but it says it can't be deleted. I want to be able to use my ATT email again. Not the Gmail that was created I can't get rid of it
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Hi Jennifer
 
Still not much to go on here - where are you trying to delete the Google account from? Your Chromebook? Again, screenshots would help us understand.
 
A Powerwash would remove all the accounts on your Chromebook.
 
This is how to delete a Google account entirely:
 
 
- Mike
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I already did a power wash on Chromebook. The Gmail is obviously still going to be there. I want to send a screenshot but it shows my email so can't do that. Basically I just need to delete my Gmail that is connected with my recovery email. It says its deleted but when I log onto any Google apps it says I have to use it. Won't let me just use Recovery email like I've always done. Does that make sense? Not sure how to explain this. But what a pain.
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How long ago did you delete the account?  It is not recoverable if more than a few hours.
 
Otherwise, please discuss the paid YouTube issue with YouTube forum. (This forum generally does not handle YouTube issues, most of which are well beyond our scope.)
 
Please ask in the YouTube support forum.  Specialists there should be able to help you.
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