May 25, 2020
Someone changed my email address
My
gmail address has been changed (not by me). I went through all of the steps in
the help center documents to see if I've been hacked. My account doesn't show
any devices or security events that aren't mine. When I log into my old
address, it logs in as usual, but takes me to the new account. This is not
an additional account that has been added. My user setting is only showing one
account. I seem to have full access to this account and it seems to be
continuing to function as if nothing was changed. All of my old emails are in
this account. I still get emails directed to both the new and old email
addresses. I looked through all of the “someone changed my email address” threads
in the Community section and the answers I found was to “try recovering my
username,” and to delete the false account. I followed the link to recover my user
name, but it took me right back to the same changed email address. I can’t
delete the false account because there’s only the one account and if I log into
my original account, it takes me back to the new one. Did google change my account and if
not, what should I do?
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