Apr 13, 2019

I’m stuck on the google verify your account screen after resetting my tablet and non of my emails wo

I’ve tried signing in with all of my email accounts but it always says unable to login try again in 24 hours, when I try again it still dOesnt work. I even tried using forgot my email to see f there was another email I wasn’t using but there was just the three I tried, I also tried factory resetting the device and clearing cahche but it still doesn’t work. I went to T-Mobile for help and they were not able to help either

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All Replies (9)

Jason Chasteen

Product Expert Alumni

Apr 13, 2019

Hello and welcome,

Did you change your password before factory resetting your tablet?

Carlos Mata

Apr 14, 2019

I have the same problem. And no. I didn't change password just bought it from the pawn shop

JEFF DEATON

Apr 14, 2019

Google doesn't respond to recovery phone and recovery email....even give verification code in response, still no opportunity for reset pass word....totally frustrated with google!!!!!!!!!!!!!!!!!!!!

Todd Behrnes

Apr 14, 2019

Yeah just can't put my account on the new phone at some I gave me they wiped it clean what need my password it was there password in Google account

Todd Behrnes

Apr 14, 2019

is there any way I'm ever going to be able to put my account on this phone or do I just need 30 phone away the phone does not have service on it yet I was using Wi-Fi and I was going to put the Google account on there so I don't have to strain looking through the store glass on the phone I'm on right now I guess that's probably hurt too trying to use my phone remove my account to a new phone

justin pike

May 14, 2019

i have the same issue on a samsung j3 (2016)

Walter Smith 2032

May 31, 2019

At reset page activate text to speach. Slide from top to bottom in an L shape. Gotto text to speach settings, click gear icon, goto liscence, highlight a portion of it. Goto share, hold the android icon. Click force stop. Slide top to bottom to goto wifi, location air plane mode power saver and ultra power saver flashlight and all the good stuff. Click ultra power saving mode and you can now at least use the phone a lot more than you could before. On main pagr click more at top and goto wifi then youll have internet access

ornella mcintosh

Sep 2, 2019

I cant remember my email address and password so in stock at trying to get into my phone what can i do

User 3220578376871567676

Nov 14, 2019

My wife couldnt go to main screen on her phone its stuck and she forgot her email and password she didn't change anything before resetting her phone is samsung 8+