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Can't verify belongs to you 0 Recommended Answers 5 Replies 93 Upvotes
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Can't verify belongs to you 
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Atanu Man
 
 
If you do not know the Gmail/Google account log in credentials, or have trouble accessing the Gmail/Google account, then you will need to undertake Account Recovery ("AR").  There is no other way.
 
​Please note the following:--
  • For lost passwords, if applicable, check the  password managers in your browser,  or installed on your device.
  • If you find your password;  all good, no further assistance should be required.
  • Otherwise, Google will not return the account if you can't provide enough information to convince them as to "ownership" of the account.
  • The decision is made by Google;  not by the volunteer helpers in this forum.  We do not know the criteria Google use.
  • The response may be delayed by Google, depending on the complexity of your problem.
  • Account Recovery ("AR") is the ONLY way to recover the account.
  • If you are unwilling to undertake AR,  Google will refuse all further assistance.
  • There is no personal service from Google for free Gmail accounts.  All help in the forum only, at no charge.
  • Do not use scammers advertising in the internet, or posting here  $$$, can't help, may install ransomware, not associated with Google.
  • Don't know the account name?  Select "Forgot email" in the first step.  Without account name, recovery is not possible.
  • You can't choose the questions Google ask, and we don't know how or why they choose these questions, and not others.
  • "Security" questions may no longer be asked.  Google has deprecated these.
  • Hacked, and Google offer to send a Verification Code to an email address changed by the hacker?  Select "Try Another Way".
  • For account creation date, if needed, read  https://support.google.com/accounts/thread/2394368?msgid=2420513 
  • When attempting AR, use, if possible, a device, browser, location, and connection type that recently allowed you to access the account.
  • Don't use a VPN when attempting AR.
  • When answering a question, be as accurate as possible, or "Choose Another Question" / "Try Another Way".
  • If a hacker changed recovery details, insert the details you set up, if asked for this information.
  • ID or documentation of any kind is not accepted by Google.  Neither of these prove rightful account "ownership".
  • We cannot personally assist you in this process. Only the account claimant can complete the AR.
  • Now read Gmail account recovery to understand the process.
 
Next thing to do:-
  • Go to Recover your Google Account or Gmail,  follow the steps in that link.
  • ONCE ONLY!  (one more time please, if you have previously tried).  
  • There is no other way to regain access.
 
What did Google say AFTER you submitted the Account Recovery?  May have been by email, or on screen when you completed the process. (Redact anything personal).  We need to know this, in order to provide you with more assistance, if possible.
 
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Well somebody keeps changing my password and getting into my account and that's really scary I went you could find the IP address for this person
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You do not appear to be the original poster ("OP") in this thread?
 
Please don't  jump into an existing thread, you probably will not be helped at all.  Start your own new unique post, to save any confusion, and then you will have a better chance of receiving assistance.
 
Of course, if you have anything constructive to add, please feel free to contribute.
 
"Me too", or posting something completely off topic, or using profanity, or asking a question regarding your problem,  is not considered constructive.
 
(BTW the answer to your question is "no".)
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Somebody hack my account I need your help plz
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There is a problem about my account. I was change my phone and than forget the password of my account. I was try to verify my account and the code of verify was send my telephone number but i don't have that number because i'm not stay my counrty. How to get my gmail account? If you need other information please give me the contact address of goog.come.... its urgent this case because my gmail account was include alot of information please help me...
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