Original Poster

Apr 13, 2023

Two step verification does not work in the YouTube app

Hello,

I have been facing this issue for a few weeks already. When I try to login to my GMail on a different device, I get the notification to open the YT app and confirm. However, when I open the app, there is a little circle spinning but nothing ever happens, the verification through YT does not work at all.

Details

Account Privacy & Security,iOS,details_YT

Locked

Informational notification.

This question is locked and replying has been disabled.

Community content may not be verified or up-to-date. Learn more.

Recommended Answer

Peter Carter 2967

Apr 15, 2023

I had the same this afternoon. I've just got round it by (effectively) not letting it have the YouTube option: I signed out of Google Chrome on my phone, told it to delete the data when I did (which is fine, it's all there when you log back in). Because I wasn't logged in on my phone, the other device which I was trying to get to access Chrome then didn't have any option except to send me a good old fashioned text, and now I'm in. Hope it works for you.

Diamond Product Expert Rupert recommended this

Original Poster Matej Farkas marked this as an answer

Kudos awarded by Matej Farkas:

Fast

Helpful?

Recommended Answer

Diamond Product Expert

Helping others with Google things since 2014

Apr 27, 2023

Thanks to all for your patience with this issue. I have been informed today that iOS apps have recently been updated, so you should check to see if the app you have requires an update. This should resolve the issues.

Original Poster Matej Farkas marked this as an answer

Kudos awarded by Matej Farkas:

Accurate

Helpful?

All Replies (6)

User 10731585278950759445

Apr 14, 2023

Same problem here. Verification in YouTube is broken. To make matters worse, clicking the “more ways to verify” link shows YouTube as the only option now. Really idiotic.

User24636336744764333

Apr 16, 2023

Hi Peter, thanks for reporting what works for you. Unfortunately that solution does not work for me. I don’t use Google chrome and to my knowledge I don’t see anywhere in account settings to turn off YouTube Prompts. I did try signing in and out of YouTube on my devices to no avail.

Original Poster

Apr 17, 2023

Hello Peter, thanks, the workaround helped!

User 137193994644698471

Apr 16, 2023

Same same!

User 15215849805460094948

Apr 16, 2023

Exact same problem. The solution was to do what another user posted. You have to use SMS authentication, a very roundabout way. No idea why this started cropping up recently.

Apr 16, 2023

Same issue. Not getting SMS as an option!

Apr 16, 2023

Confirmed. This is a massive issue for a lot right now https://thaterrormessage.com/viewtopic.php?t=297691

Last edited Apr 16, 2023

User 2602881067586112424

Apr 16, 2023

I had the same this afternoon. I've just got round it by (effectively) not letting it have the YouTube option: I signed out of Google Chrome on my phone, told it to delete the data when I did (which is fine, it's all there when you log back in). Because I wasn't logged in on my phone, the other device which I was trying to get to access Chrome then didn't have any option except to send me a good old fashioned text, and now I'm in. Hope it works for you.

Diamond Product Expert

Helping others with Google things since 2014

Recommended Answer

Apr 27, 2023

Thanks to all for your patience with this issue. I have been informed today that iOS apps have recently been updated, so you should check to see if the app you have requires an update. This should resolve the issues.

Original Poster Matej Farkas marked this as an answer

Kudos awarded by Matej Farkas:

Accurate

Original Poster

Apr 28, 2023

Hello Rupert,

I just tried to log in on a different device and the verification through YouTube app worked!

Thank you!

Diamond Product Expert

Helping others with Google things since 2014

Apr 28, 2023

Great news! Thanks for reporting back!

Search

Clear search

Close search

Main menu