/accounts/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
10/25/19
Outlook for Mac no longer sync to Gmail after Catalina update 0 Recommended Answers 35 Replies 101 Upvotes
1 Recommended Answer
$0 Recommended Answers
Outlook for Mac and Gmail always worked fine until the Catalina update. Now Outlook won't sync any folders, receive or send mail. All sent mail goes to "draft" folder and won't send. I have uninstalled and reinstalled, with no correction. When setting up Outlook, you are taken to the Google page that asks to verify your account. Once you click "YES" a pop up shows asking to allow Outlook to access you account. Once you click ""ALLOW" the Google page just sits there with the scrolling bar across the top and does nothing. Outlook opens and shows all folders, but nothing will update.
All Replies (35)
10/27/19
I am having similar problems that started after the Catalina update however, the problem persists even after I rolled-back to Mojave. Only 10% of my messages are synced to my Macbook. I have tried multiple accounts.
I tried the same accounts defined as IMAP and not as Google and they synchronized perfectly but I lost the Calendar and Contacts synchronizations.
Last edited 10/27/19
marked this as an answer
Helpful?
10/31/19
I had the same issue, my G Suite & Mac Outlook setup that I've been using for years decided to stop working, I could receive emails but Outlook wasn't letting me send anything.

I spent a few hours on support with Google and Microsoft and it seems the only work around for now is to delete the account and create a new account via IMAP (Hit the Not Google? link top right in Step 2) rather than direct Google Account connection. 

Not the most ideal setup as it takes a lot longer to download emails using the IMAP connection than normal, but at least you can send and receive emails. Hopefully they resolve the issue soon and we can revert back to the standard setup.
Last edited 10/31/19
marked this as an answer
Helpful?
10/31/19
Same issue here... Strange thing is that it worked for some days with Catalina but stopped working on two devices just today - even before applying the latest Catalina update to 10.15.1.
Synchronization works in general but only upto a certain timestamp (at least that what it looks like, the account seems to be synchronized after I deleted it but mails cannot be sent and new mails from today are not received)...
marked this as an answer
Helpful?
10/31/19
The problem is with IOS and Catalina too. Outlook with Apple devices dont work from yestarday.
marked this as an answer
Helpful?
10/31/19
Same - as of yesterday no sync btw Mac OS and Google Suite.
marked this as an answer
Helpful?
10/31/19
Same problem here. Before Catalina Update Mails in Outlook stopped syncing since yesterday. After Catalina Update today i can not connect GmMail with Outlook
marked this as an answer
Helpful?
10/31/19
Got the exakt same issue. Found a few others threads with the same issues, but no solutions. Guess Microsoft/Google/Apple has to do an update
marked this as an answer
Helpful?
10/31/19
Ditto. Same problem for me with Catalina update.  When I first loaded Catalina, I had the problem for a day, and then it fixed itself.  Updated Catalina today to 10.15.1, same issue.  No Gmail sync in Outlook (in or out)
wtf?
marked this as an answer
Helpful?
10/31/19
Same issue here.  Paid Google Apps account on Mac OS X Catalina 10.15.1, Outlook 16.32.  Adding account works, by nothing synchronizes. 

Wrote Microsoft as well, awaiting reply.  Will update if there is a resolution.
marked this as an answer
Helpful?
3 days
Delete all Microsoft related plists in containers and preferences folder(in the user library) fixed the problem for us.
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/accounts/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/accounts/profile/0?hl=en