Sep 3, 2019
Phone number limit
Informational notification.
This question is locked and replying has been disabled.
Community content may not be verified or up-to-date. Learn more.
There always has been a limit on the number of accounts (gmail) that can be set up using the same number.
Google have never disclosed the limit, but from anecdotal evidence it seems to be between 4 or 5, then the number is no longer recognised by Google. Even if some accounts are closed. This si to stop spammers setting up multiple accounts.
Not telling you how to suck eggs, as you are an IT professional, but you should really be considering G Suite, where the users have the same domain name, and the domain admin person fully controls all Chromebooks and other Android devices.
Major thing here is, if the user sets up the Chromebook with a Gmail account so that nobody else can use it, then they leave and refuse to divulge the pw and account name, you are up the proverbial creek without a paddle. The CB will be useless. With G Suite the admin just resets the Chromebook. https://support.google.com/a/answer/1289314?hl=en
Diamond Product Expert Somnath recommended this
Original Poster Keshka Kotera marked this as an answer
All Replies (6)
Sep 3, 2019
There always has been a limit on the number of accounts (gmail) that can be set up using the same number.
Google have never disclosed the limit, but from anecdotal evidence it seems to be between 4 or 5, then the number is no longer recognised by Google. Even if some accounts are closed. This si to stop spammers setting up multiple accounts.
Not telling you how to suck eggs, as you are an IT professional, but you should really be considering G Suite, where the users have the same domain name, and the domain admin person fully controls all Chromebooks and other Android devices.
Major thing here is, if the user sets up the Chromebook with a Gmail account so that nobody else can use it, then they leave and refuse to divulge the pw and account name, you are up the proverbial creek without a paddle. The CB will be useless. With G Suite the admin just resets the Chromebook. https://support.google.com/a/answer/1289314?hl=en
Diamond Product Expert Somnath recommended this
Original Poster Keshka Kotera marked this as an answer
Sep 10, 2019
You can factory reset the Chromebook, but as far as I know, you need to be able to sign in.
Chromebook forum https://support.google.com/chromebook/thread/new?hl=en
They need Chromebook name and model number, and Chrome version details. Please include them in your post, with a full description of the problem. Perhaps ask them about this?
Sep 26, 2019
e.j.rosen
No way around the limit.
You can use a friend's phone, or use a landline. Just be sure to remove that number from the account settings, once you have established the account.
One user reported "I've found another solution after going back to sign up for an account by going to: YouTube sign in > Sign up > Enter information with create new Gmail, and now the phone number verification is optional. I'm not sure why it would ask it when creating a new account elsewhere, but I'm glad I was able to create a new Google account this time. " https://goo.gl/q8WnvM May or may not work for you.
Another user reported "If you have Apple Mail or Outlook, just ask to add a Gmail account through them. I was able to add a Gmail account via Apple Mail using my mobile number." Again, may or may not work.
https://www.quora.com/How-can-I-create-a-Google-account-without-using-a-phone-number-during-the-registration-process might also be helpful?
This help page explains why a number is needed to verify your account via sms or a voice call.
If Google require a number, and you cannot provide one, or you cannot open an account using the methods described above, then Google will not let you open the account.