Contact Us About Your Google Account

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This is the name you listed on your Google Account.
This is the post you created on the Community or the tweet you sent to Google.
This must be an email address that you have access to. If you completed the Account Recovery steps, provide the same contact email address you entered at the end of those steps.
Select your issue *
Have you already completed the Account Recovery steps at g.co/recover? *
If your account is disabled and you know your password, see Your account is disabled for more information.
If you don’t know your email address, complete these Username Recovery steps.
Contact your administrator for help with Account Recovery.
Examples of what you can include here: steps you have taken to resolve the issue, any error messages you received, last sign-in details, devices used and locations you have signed in from.
You may attach screenshots of the issue you are experiencing or error messages you have received.
You will first need to complete all of the Account Recovery steps in order for us to help. Tip: Use a device and location that you usually sign in from. See this article for more helpful information.
Check the platform(s) you are experiencing the issue on *
Enter details about the issue you are experiencing, platforms and devices you are using, and timestamps of the issue.
You may attach screenshots of the issue you are experiencing or error messages you have received.
Timestamp must be within 5 days otherwise we may not be able to investigate the issue.
Enter details about the issue you are experiencing, if you were roaming outside of your home country, or if you ported your number recently.
You may attach screenshots of the issue you are experiencing or error messages you have received.
Enter details about the issue you are experiencing and any error messages you received.
If you have proof showing that your phone number is valid, please attach it here.

By completing this form, you confirm that: 

  • You own the account. 

  • You agree to let Google review your account to evaluate your request.

  • We can contact you.


Information shared through this form will be used to help resolve your issue in accordance with Google’s Privacy Policy.
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https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google. We will use the information you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service.
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