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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at https://accounts.google.com. If you can’t remember your password or can’t sign in for another reason, recover your account password here. For security reasons, our support agents are unable to assist with password issues.

My account is disabled

We’re sorry to hear your account has been disabled, but we’d love to help! Accounts are disabled if we believe you have violated our Terms of Service or account policies. Not to worry - your account has not been deleted, your data is still intact, and we want to assist you in regaining access to your account.

Please answer the following questions so we can investigate the status of your account. By contacting us, you certify that you own the account and consent to an internal review of the contents of your account so that we can evaluate your request accurately and promptly - we’ll do our best to get back to you as soon as possible.


Do you sign in to your Google Account with a Gmail address? Gmail addresses end with @gmail.com or @googlemail.com. *
Please provide the email address linked to the account that is currently disabled.
Invalid email address. Please enter a valid email address (e.g. yourname@gmail.com or yourname@googlemail.com).
Please provide the email address linked to the account that is currently disabled.
Invalid email address. Please enter a valid email address (e.g. yourname@mycompany.com).
Please provide an email address you currently have access to so you receive our notifications regarding your account. If you still have access to the email address you use to sign into your account, please re-enter it here.
We won't be able to reach you at this address if your account is disabled.
Make sure you entered an e-mail address that you currently have access to, otherwise you will not receive our notifications.
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