Important: These instructions are only for your iPhone or iPad.
Wi-Fi networks in airports, cafes, and other public places often have a sign-in page that’s displayed before you can connect. These are called captive Wi-Fi networks and sometimes offer the option to sign in using your Google Account.
If you can’t sign in to a captive network with your Google Account, it may be because the sign-in window to collect your account information is not supported by Google.
In this case, you’ll need to take different steps to sign in to the network using your Google Account.
- On your iPhone or iPad, tap Settings Wi-Fi.
- Next to the network you want to join, select Info.
- Turn off Auto-Join.
- Open a website in the Safari browser. For example, "https://captive.apple.com."
After the Wi-Fi sign-in page reopens in Safari, you can choose to sign in with your Google Account.
After sign in, you should be able to use the internet. Some captive networks may require payment to use them. Contact the network provider for more information.
Tip: You can also select the “Without internet” option when prompted, and then open a website in the Safari browser.
For a technical explanation of why Google sign-in is not supported for certain web-view types, read the Google Developers Blog post.