Sign in with a supported browser

To help protect your account, Google doesn’t let you sign in from some browsers. Google might stop sign-ins from browsers that:

  • Don’t support JavaScript or have JavaScript turned off
  • Have unsecure or unsupported extensions added
  • Are being controlled through software automation rather than a human
  • Are embedded in a different application

Step 1. Use a supported browser

These and other browsers support JavaScript:

  • Chrome
  • Safari
  • Firefox
  • Opera
  • Edge

Step 2. Turn on JavaScript in Chrome

If you use a supported browser and still can’t sign in, you might need to turn on JavaScript.
  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Advanced.
  4. Under "Privacy and security," click Site Settings and then Javascript.
  5. Turn on the setting.
Tip: You can turn off JavaScript after you sign in.

Turn on JavaScript in other browsers

If you use a supported browser other than Chrome, check its support page for instructions on how to turn on JavaScript. If you’re not sure whether your browser supports JavaScript, check its support page.

Fix problems when you sign in

Turn off extensions in Chrome
If you still can’t sign in, it might be because you have unsecure or unsupported extensions turned on. Learn how to turn off extensions. You can turn on extensions again once you’ve signed in.
Tip: If you use a different browser, check its support page for how to turn off extensions.
Update your browser
Some old browser versions might not be supported. Learn how to update Google Chrome.
Tip: If you use a different browser, visit its support page to learn how to update it.
Check your privacy settings

If you use a browser other than Chrome and have set your browser’s privacy settings to “High” or “Strict,” you may need to add to your browser’s list of allowed sites.

Visit your browser’s support page for how to check your privacy settings.

Check for security programs

If you use a firewall, proxy, or anti-virus program, temporarily turn off the program. Then try to sign in to your Google Account.

If that fixes the problem, the security program might have stopped you from using your Google Account. To use their program with Google access, contact the program's support page.

If you use a work computer
Ask your administrator about your company’s security settings.

Information for app developers

If you implemented "Sign in with Google" with the Chromium Embedded Framework, you’ll need to migrate to a more secure alternative:

Related article

Protect Your Identity Online

Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook.

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