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We've gotten reports about some users being signed out of their accounts unexpectedly. We're investigating, but not to worry: there is no indication that this is connected to any phishing or account security threats. Please try to sign-in again at accounts.google.com and if you cannot remember your password, please use this link (https://accounts.google.com/signin/recovery) to recover your password. If you use 2-Step Verification, there may have been a delay in receiving your SMS code. Please try again or use backup codes.

Adding Gmail

If you add Gmail to your Google Account, your account's primary username will permanently change to yourusername@gmail.com.

After you add Gmail, the original email address associated with your account will become your alternate email address. If you have verified your original email address before adding Gmail, you will be able to sign in using this email address.

Adding Gmail to an existing Google Account

  1. Go to mail.google.com.
  2. Click Create account.
  3. Fill out the form and follow the sign-in steps. 
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Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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