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Take the new Security Checkup. Strengthen the security of your Google Account in 2 minutes.

Find, lock, or erase your lost phone or computer

If your phone, tablet, or laptop is lost or stolen, follow these steps to help find and secure your device.

If you can't get the device back, taking a few steps right away can help protect your information.

Step 1: Find & secure your lost phone, tablet, or Chromebook

You can try some remote actions, like ringing, locking, or signing out on your device.

Lost a Windows, Mac, or Linux computer? Computers aren't listed under "Find your phone." Move on to changing your Google Account password.

  1. Open a browser, like Chrome Chrome. If you're using someone else's device, use private browsing mode.
  2. Go to myaccount.google.com.
  3. In the "Sign-in & security" section, select Find your phone.
  4. Select the lost phone, tablet, or Chromebook.
  5. Follow the step-by-step suggestions to help find and secure the device.
    • If you're using someone else's device, when you're done, sign out by closing private browsing mode.

Get more help

  • For a lost iPhone, learn about ways to locate and secure your device with iCloud.
  • Your mobile carrier might be able to help in a few ways, such as:
    • Redirecting your calls to a different number
    • Ordering a new SIM card
    • Turning off your SIM card, so someone else can't make calls or send messages

Your device isn't listed

  • Check that you're signed in to the right Google Account on the device you're currently using.
  • Your lost device needs to be signed in to your Google Account on a Google app, like Gmail or YouTube.
  • Windows, Mac, and Linux computers aren't listed under "Find your phone."

If your device still isn't listed, move on to changing your Google Account password.

Step 2: Change your Google Account password

Your Google Account password is the same password you use for Chrome and other Google products, like Gmail and YouTube. Learn how to create a strong password.

  1. Open a browser, like Chrome Chrome.
  2. Go to myaccount.google.com.
  3. In the "Sign-in & security" section, select Signing in to Google.
  4. Under "Password & sign-in method," choose Password.
  5. Sign in to your Google Account.
  6. Enter your new password information, then select Change Password.

Step 3: Change your saved passwords

If someone else has your lost device, consider changing the passwords that were saved to your device or Google Account.

  1. Open a browser, like Chrome Chrome.
  2. Go to passwords.google.com.
  3. Sign in to your Google Account.
  4. Look at the "Apps and Sites" list.
  5. For each password you want to change, open the app or go to the site.
    • This list only includes passwords saved to your Account, not your lost device.
  6. Change your password.

Tip: Monitor your accounts for fraud

Keep an eye on your credit card statements, and report any fraudulent purchases to your credit card company.

hc_author_ashley

Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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