To help protect your account, you may need to prove it’s you when you sign in or try to complete sensitive actions like:
- Change your password.
- View saved passwords.
- Turn on 2-Step Verification.
- Download your data.
For YouTube channel owners, you may be asked to verify it’s you when you perform certain actions within YouTube Studio.
Use your phone or security key
To prove it’s you, have a phone or security key available that's been registered to your account for at least 7 days. You can use:
If you’re asked to verify it’s you, follow the steps below. Have your phone nearby, and if possible, make sure it's connected to the internet.
- On the "Verify it's you" screen, complete the task or select More ways to verify. You'll have some or all of these options:
- Get a prompt sent to your phone
- Get a verification code by text
- Get a security code on your Android device
- Use your screen lock or fingerprint on your Android device
- Use a security key that’s been added to your Google Account
- Follow the on-screen instructions and use your phone when prompted.
Why you might get this step
This extra step helps protect your account. If someone finds out your username and password, this step helps stop them from taking certain sensitive actions in your account.
Can't complete a sensitive action
If you don't get a prompt within a few minutes:
If you don't get a text within a few minutes:
- Make sure the phone number you have is right.
- Make sure you have a strong network signal or that the phone is connected to Wi-Fi.
- Go to the sign-in screen and select Resend.
To protect your account, you may be blocked from some sensitive actions when at least one of the following items hasn’t been associated with your Google Account for at least 7 days:
- Phone number
- Security key
If you don’t get the option to verify it’s you, you can:
- Stay signed in to the Google or Gmail app on your phone for at least 7 days. Then, try again.
- Add a recovery phone number to your Google Account and wait at least 7 days. Then, try again. Learn how to set up a recovery phone number.
- Add a security key to your Google Account and wait at least 7 days. Then, try again. Learn how to set up a security key.