If you're redirected to this page: Your Brand Account has been disabled. Only the account's owner can submit a request to restore the account.
Why we disable Brand Accounts
In most cases, Brand Accounts are disabled if we think that an account owner or manager hasn't followed Google's policies.
Google's policies include the Google Terms of Service, User Content and Conduct Policy, and other policies for our products and services (see links and examples below).
Ask us to restore your account
You might be able to get access to the Brand Account again. If you're the account's owner, follow these steps to request access to the account.
Step 1: Review Google's policies
- Read the Google Terms of Service, User Content and Conduct Policy, and any policies of products or services associated with the account. Some examples include:
- If you think that your account should not have been disabled, go to Step 2.
Step 2: Submit a request to regain access
Fill out the Ask Google to restore your Brand Account form.
We might follow up with you if we need more details or have more information to share.