Search
Clear search
Close search
Google apps
Main menu

Take the new Security Checkup. Strengthen the security of your Google Account in 2 minutes.

Enable or disable cookies

To use your Google Account on a browser (like Chrome or Safari), turn on cookies if you haven't already.

Important: If you get a message that cookies are turned off, you need to turn them on to use your account.

Turn cookies on or off

In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More Moreand then Settings.
  3. At the bottom, click Advanced.
  4. Under "Privacy and security," click Content settings.
  5. Click Cookies.
  6. From here, you can:
    • Turn on cookies: Next to "Blocked," turn on the switch.
    • Turn off cookies: Turn off Allow sites to save and read cookie data.

Learn how to change more cookie settings in Chrome.

In other browsers

For instructions, check the support website for your browser.

Why cookies are helpful

Cookies are files created by sites you visit. They make your online experience easier by saving browsing information. With cookies, sites can:

  • Keep you signed in
  • Remember your site preferences
  • Give you locally relevant content

We use cookies to improve our services. To learn more, read our Privacy Policy.

Fix problems

If you can't use your Google Account and get a message that cookies are turned off:

  1. Follow the steps above to turn on cookies.
  2. Try signing in again.

If you still get the error message, here are some possible solutions. Try each one, then try signing in.

hc_author_accounts

Nick is an Accounts expert and the author of this help page. Leave him feedback below about how to improve it.

Was this article helpful?
How can we improve it?
Watch video tutorials

To get the latest tips, tricks, and how-to's, subscribe to our YouTube Channel.