Someone changed your password
If you suspect that someone else knows or has changed your password, please reset it so nobody else can sign in to your account. To do so, just enter your username on the password-assistance page.
- For Google Accounts without Gmail: the full email address you used to create your account.
- For Google Accounts with Gmail: everything before '@gmail.com'
If you think someone has access to the email address associated with your Google Account, please change the password for your email as well. Learn more about keeping your account secure.
If you're unable to reset your Google Account password, and you can't sign in to your account, you can fill out the account recovery form.
Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.