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We've gotten reports about some users being signed out of their accounts unexpectedly. We're investigating, but not to worry: there is no indication that this is connected to any phishing or account security threats. Please try to sign-in again at and if you cannot remember your password, please use this link to recover your password. If you use 2-Step Verification, there may have been a delay in receiving your SMS code. Please try again or use backup codes.

'Google email change verification' message

If you've recently changed the email address on your Google Account, you should receive two emails with these subjects:

  1. 'Google Accounts: Email Change Verification': you get this one at your new email address. The email asks you to verify the change by clicking the provided link. If you didn't initiate the change, simply disregard the email.
  2. 'Google Accounts: Email Change Notification': you receive this one at your old email address. Please note that this email is a security measure to protect your account in case someone is trying to take it over.

If you didn't recently attempt to change the email address on your account, and you believe your account might be compromised, go to our password assistance page.


Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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