Page refreshes

If the page just refreshes, check your browser to make sure you have cookies enabled. If you have cookies enabled but the page refreshes with no error message, you may need to clear your browser's cache and cookies. Please note that while deleting your cookies may resolve the problem, it will also remove your saved settings for sites you've previously visited.

Note: if your browser's privacy settings are on 'High,' you may need to manually add to your list of allowed sites.


Kaley is on the Accounts support team and author of this help page. Please leave suggestions below on how to improve her article.

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