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For some policy violations, Google will review up to 2 appeals. If the first appeal isn’t approved, you can submit a second appeal with more information, which will be re-evaluated by a Google reviewer. Any appeals after that will be closed.

If this applies to your appeal, before you submit it, you’ll see a message about the max number of appeals that Google reviews for this type of policy violation.

Don't sign in to or use another person's account unless you have their explicit permission.

Don't use Google services to make phone calls or send messages automatically (robodialing).

Robocalls are phone calls that use a computerized autodialer to send pre-recorded messages.

Some Google services have their own codes of conduct or terms of service, including:

• Service Specific Terms
• YouTube Community Guidelines
• Google Workspace Acceptable Use Policy

If someone doesn't follow these policies, we might stop that person from either:

• Using just that service
• Signing in to any Google services

Don't use Google services to create a false identity to trick people into taking action (social engineering). It's a violation to create a Gmail address that implies someone works for an unrelated company or government organization.

However, uses like making a fan email account in a celebrity’s name are fine.

Don’t use Google services or your account in a way that may result in or cause a violation of applicable export or sanctions laws.

If you or your organization is a sanctioned party or acts on behalf of a sanctioned person or organization, your account and any affiliated accounts may be disabled.

Don't use Google services to send a large number of calls to a telephone exchange for financial gain (traffic pumping).

Don't use Google services for:

• Malware: Sending harmful or unwanted code or software, like viruses.
• Phishing: Taking private information by stealing it or tricking people into sharing it.
• Harming or interfering with Google networks, servers, or other systems (e.g. cyberattacks).

Don’t threaten to expose or disseminate explicit, intimate, or embarrassing content of a sexual nature of another person without consent.

Don’t coerce (using power, influence, or pressure), encourage, or solicit financial gain or other sexual content from an individual through the threat of disseminating their explicit, intimate, or embarrassing content of a sexual nature.

Online harassment is illegal in many places and can have serious offline consequences.

• Nudity
• Graphic sex acts
• Pornographic content
• Driving traffic to commercial pornography sites

Don't use Google services to send anyone unwanted content, called spam.

Spam can be emails, comments, photos, reviews, or any other content that's created or shared on Google services.

Here are some good general rules:

• Avoid sending unsolicited promotional or commercial content.
• Don't send content to people you don't know or to many people at the same time.

Don’t use Google services to share content intended to:

• Recruit for terrorist organizations
• Incite violence
• Glorify terrorist attacks
• Promote acts of terrorism

• Don’t impersonate an educational institution when creating a Google Workspace for Education account.
• Don’t misrepresent your qualifications when applying for a Google Workspace for Education account. Learn about qualifications.

• Don't create or use multiple accounts to break Google's policies.
• Don't use programs (called bots) to create fake accounts.

Google automatically detects and disables accounts made for abuse.

Many people have more than one Google Account, like a personal account and a work account. Uses like that are fine.