"Invalid email address" error
If you're getting an error that reads, "Invalid email address," Google does not recognize your username (if you use Gmail) or your email address (if you don't use Gmail).
Common reasons for getting this error
- There's an extra space in the middle of your username or your email address.
- This happens most often if you're trying to sign in with your name instead of your username/email address. For example “John Smith” instead of johnsmith332.
- There's more than one
- There's invalid characters like parentheses, colons, semicolons, etc.
- You've accidentally entered
Refreshing your browser
If you’re pretty sure your username or email address is entered correctly, try refreshing the sign-in page on your browser and re-entering your username or email address.
Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.