Checking if you have an account

To determine if you have a Google Account, just enter your email address on the password-assistance page.

If there's no Google Account associated with your email address, you'll get a message that says 'No account found with that email address' you entered. To create a new account, visit the Account Creation page.

If you have a Google Account, you can reset your password on the password-assistance page by selecting "I don't know my password" and following the instructions.


Kaley is on the Accounts support team and author of this help page. Please leave suggestions below on how to improve her article.

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