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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at https://accounts.google.com. If you can’t remember your password or can’t sign in for another reason, recover your account password here. For security reasons, our support agents are unable to assist with password issues.

Change your privacy settings

If you’re having problems getting into your account, try changing your privacy settings.

Check your browser

If you have your browser's privacy settings set to "High," add www.google.com to your browser's list of allowed sites.

Learn how to check or change your browser’s privacy settings:

Check for security programs

If you use a firewall, proxy, or anti-virus program to increase your computer’s security, temporarily turn off the program and try signing into Google Accounts.

If that fixes the problem, the security program might have stopped you from using your Google Account. Contact the program's support center and ask how to use their program without blocking Google access.

If you're using a work computer

Ask your administrator about your company’s security settings.

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Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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