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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at https://accounts.google.com. If you can’t remember your password or can’t sign in for another reason, recover your account password here. For security reasons, our support agents are unable to assist with password issues.

Turn Android Device Manager on or off

If you lose your Android phone or tablet, you can use Android Device Manager to:

Tip: You can also link your phone to Google so you can find or ring it by searching for find my phone on www.google.com.

Set up Android Device Manager

After you sign in with a Google Account, Android Device Manager is automatically on. You can choose to turn it off.

Step 1: Make sure Android Device Manager is on
  1. Open your device's Settings app Settings.
  2. Under "Personal," tap Google.
  3. Under "Services," tap Security.
  4. Under "Android Device Manager," tap Remotely locate this device and Allow remote lock and erase to switch them on or off. 

If you have a tablet with more than one user, only the tablet owner can control this setting.

Step 2: Make sure Location is on

To use Android Device Manager, you need to have location access turned on.

If you’ve turned Location off, here’s how to turn it back on:

  1. Open your device's Settings app Settings.
  2. Under "Personal," tap Location.
  3. At the top, tap the On/Off switch.

Learn about managing your account's location settings.

Step 3: Check that Android Device Manager can find your device

After you turn on Android Device Manager, check to make sure that it's working.

  1. Open android.com/devicemanager.
  2. Sign in to your Google Account.
  3. Check whether your device shows.

Don't see your device? Make sure that you're signed in to your Google Account, your location settings are on, and you've turned on Android Device Manager in Google Settings.

Unhide devices on Google Play

If you hide a device on Google Play, the device won't appear in Android Device Manager. To unhide devices:

  1. Open play.google.com/settings.
  2. In the "Visibility" column, select a device.

Related links

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Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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