Upgrading to Google Authenticator v2.15

We’ve released a new version of Google Authenticator which features a cleaner UI and better system integration. If you already use the app, you should be prompted to upgrade the next time you open it.

Upgrade steps for Authenticator 0.86 and earlier

Earlier versions of Authenticator are unfortunately unable to export user data, so you will need to follow these instructions to make sure you do not lose access to your Google account during the Authenticator upgrade process.

Note: as of Authenticator 0.62, only devices running Android version 2.1 and later are supported.

  1. First switch to text or voice verification codes. (You will switch back to using Authenticator verification codes in the following step.) Be sure to follow this process for all accounts you have configured in Authenticator.
  2. Follow these instructions to download the new version of Google Authenticator from Google play and configure your Google Account in it.
  3. Once you have confirmed as part of the previous step that you are able to successfully generate valid verification codes using the new Authenticator, it is safe to uninstall the old version of the app. Because both versions have the same icon, make sure to check the version number before uninstalling: you want to keep version 2.15.
Upgrade steps for Authenticator versions 0.87-0.91
  1. Open Google Authenticator.
  2. The app will display a notice with a link to download the new version. You can also download the new version directly from Google Play.
  3. Once you’ve downloaded the app, the latest version (2.15) should open automatically. Your settings from the old version of Google Authenticator will be imported into the new version.
  4. After the data has been imported, you will be prompted to uninstall the old version of the app.
  5. Check to make sure that a verification code is displayed for each of the accounts you have configured, as this indicates that your data has been successfully imported.

Kaley is on the Accounts support team and author of this help page. Please leave suggestions below on how to improve her article.

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