If you're still having trouble signing in, it could be because of the following reasons:
- Incorrect URL: You might be trying to sign in to your conflicting account using personalized Google Workspace-specific URL (e.g. https://mail.google.com/a/domain.com). To access your account, sign in at the Accounts homepage and then select the product you wish to use.
- Incomplete or incorrect email: When signing in, make sure you enter your entire email address, such as username@example.com.
- Signing in to two accounts in one browser: If you've already signed in to a work, school or other group account in your browser, you won't be able to sign in to an additional Google Account in the same browser without taking special action. For specific products, you can enable the multiple sign-in setting to sign into additional accounts.