My Account

If you are browsing the My Account page, you may find that some options are different for you on a converted Google Apps account than on a standard Google Account. We've explained the settings differences below.

Password Recovery Options

You can't set recovery options for your Google Apps account on this page because your domain administrator has restricted password changes. This generally happens when Google Apps accounts are managed by a company, organization, or school. If you'd like to recover your password, please contact your administrator.

Email Addresses

You do not have the option to edit your email addresses on your Google Apps account. This is because your email address is managed by an administrator, so you will need to contact your administrator if you wish to change your delivery address.

You may also see an email listed under Email Addresses in the form of username@my-domain.com.test-google-a.com below your Google Apps email address. This represents a temporary email address, which you do not need to feel alarmed about.

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Kaley is on the Accounts support team and author of this help page. Please leave suggestions below on how to improve her article.

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