Change your work, school or other organization email or password

If you are browsing your Google Account's settings, you may find that some options are different for you on a converted work, school, or other group account than on a standard Google Account. We've explained the settings differences below. 

Password Recovery Options

You can't set recovery options for your account on this page because your domain administrator has restricted password changes. This generally happens when Google Workspace accounts are managed by your work, school, or other group. If you'd like to recover your password, please contact your administrator.

Email Addresses

You do not have the option to edit your email addresses on your work, school, or other group account. This is because your email address is managed by an administrator, so you will need to contact your administrator if you wish to change your delivery address.

You may also see an email listed under Email Addresses in the form of username@my-domain.com.test-google-a.com below your work, school, or other organization account email address. This represents a temporary email address, which you do not need to feel alarmed about.

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Protect Your Identity Online

Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook.

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