Does this affect how I sign in to my Google Workspace account?

If you have a conflicting account because you either:

  1. Started using an email address through your work, school, or other organization before November 18, 2010 and used products outside of Google Workspace core suite of products (Mail, Calendar, Sites, Groups, Docs, and Meet) with your Google Workspace email address.
  2. Your domain has recently started using Google Workspace, and you previously used your email address to access Google products before your domain started using Google Workspace.

The changes only affect the sign-in credentials for a conflicting account. Only your sign-in credentials for your personal conflicting account will change. This does not in any way affect the credentials you should use to sign-in to your work, school, or other organization account, or how you access the data in your account. You should still sign in to your organizational account with username@my-domain.com, and your contacts should still email you at username@my-domain.com.

You may see 'An update to your account is required' when signing in with your username@my-domain.com address because you previously had a conflicting account with the same name as your username@my-domain.com organizational account and we're not sure which account you're trying to access - the personal conflicting account, or the organizational account. When you see this 'An update to your account is required' page, you will need to decide where your conflicting account data belongs and then rename your conflicting account.

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Protect Your Identity Online

Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook.

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