Verify your account

To help protect you from abuse, we sometimes ask you to prove you’re not a robot before you can create or sign in to your account. This extra confirmation by phone helps keep spammers to abuse our systems.

Tip: To verify your account, you need a mobile device.

Cost of text or voice verification

The cost of your text or voice messages varies which depends on your plan and provider, but will likely be your standard text message and call charges. When you choose the voice call option, you can also use your home phone numbers.

For more details, contact your mobile phone provider.

Fix verification issues

Didn't receive the text message

If you live in a densely populated area or if your carrier's infrastructure isn't well maintained, text message delivery can be delayed. If you've waited more than a few minutes and still haven't received our text message, try the voice call option.

"This phone number cannot be used for verification"

If you find this error message, you have to use a different number. To protect you from abuse, we limit the number of accounts each phone number can create.

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