We're constantly working to make our products better, and we want your feedback. Read on to learn how to connect with us and send feedback.
The Disability Support team is available to answer questions about using assistive technology with Google products and accessibility features and functionalities within Google products. Get help by email, chat, or phone Monday through Friday:
- 6 AM - 5 PM (PT) in English only
- 9 AM - 5:30 PM (GMT) in English, Spanish, French, German and Brazilian Portuguese
Email a specialist
For email support, complete the Disability Support email contact form. You'll receive a reply within 24 business hours.
Chat with a specialist
For chat support, complete the Disability Support chat contact form.
Talk to a specialist
For phone support, complete the Disability Support phone contact form.
Contact a specialist through Be My Eyes
You can contact a Google Disability Support specialist through the Be My Eyes app on your phone or tablet. Be My Eyes support is available Monday through Friday in English in 201 countries and territories:
- 6 AM–5 PM (PT)
- 9 AM–5:30 PM (GMT)
- On your phone or tablet, open the Google Play Store app .
- In the search bar, search for the Be My Eyes app.
- Tap Install.
- Tap Open.
- Complete the individual user setup.
- Tap Specialized Help Google.
- Tap Call Google.
- A call begins automatically, connecting you with a Google Disability Support specialist.
Contact an American Sign Language (ASL) specialist
You can connect with an ASL specialist through your computer or videophone. To get started, click the button below:
Or dial (512) 777-0499 from your videophone.
ASL support is available Monday through Friday 8 AM–5 PM (PT) in ASL and English only.
For help using Google products, explore this Accessibility Help Center or search Google Help. For more information about Google’s accessibility features and products, visit the Google Accessibility website.
While we won't be able to respond to your feedback personally, we'll make sure that it reaches the appropriate team. Complete the accessibility feedback form, available in English only, to provide your feedback on a product, suggest a new product, or describe an issue you're experiencing. If you have multiple suggestions, please submit them separately.