For Google Workspace customers: If you don’t see certain features, contact your administrator.
Integrated Gmail is your home base for work-related content, team projects, and conversations.
1. Send email, chat one-on-one or in groups, collaborate in rooms, and start or join video meetings—all in Gmail. If you don't see these options, check your Gmail settings.
2. Chat: Send direct messages for quick conversations, and use bots to find information and automate tasks.
* Note: If you use Gmail through work or school, you might not see bots if your administrator has turned them off for your organization.