Moderate messages

If you have the legacy free edition of G Suite, upgrade to G Suite Basic to get this feature. 
This article is for administrators. To manage your own groups, visit the Google Groups help.
This feature requires turning on Google Groups for Business.

You can review and approve or block Google Groups messages before they’re sent to the rest of the group.

Turn on message moderation

  1. Sign in to Google Groups.
  2. Click the name of a group.
  3. On the left, click Group settingsand thenPosting policies.
  4. Select your moderation options:

    • Under Message moderation, choose whether to review every message, messages from non-members, or no messages.
    • Under New member restrictions, to review messages from new members, select New member posts are moderated.

    Note: When message moderation is turned on, moderation requests are always visible to group owners. Group managers and members might see moderation requests based on the group settings.

  5. (Optional) To send a notification when a moderated message is rejected:

    1. At the top right, next to Advanced, click Turn on "".
    2. Under Rejected message notification, click On.
  6. Click Save changes.

Approve or reject pending messages

To approve or reject pending messages, you need the Who can moderate content permission. Content moderators get an email spam report that includes spam messages from the moderation queue. The report is sent weekly on Tuesday and Friday in the Pacific time zone, which might be Wednesday and Saturday in other time zones. Learn more about permissions.

Messages that aren’t approved are automatically deleted after 14 days. Messages marked as spam are automatically deleted after 7 days.

  1. Sign in to Google Groups.
  2. Click the name of a group.
  3. On the left, under Conversations, click Pending.
  4. To read a message, click it.
  5. To approve or reject a single message, on the right, click Approve message " " or Reject message "".
  6. To perform an action on multiple messages:
    1. Check the boxes next to the messages.
    2. At the top right, select an option:
      • To approve the messages, click Approve messages " ".
      • To reject the messages, click Reject messages "".
      • To approve the messages and automatically approve all future posts by those authors, click Approve author "".
      • To ban the authors from the conversation and report the messages as spam, click Reject author "".
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