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4. Archive or delete calls

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Archive calls, text messages, or voicemail messages that you might want to reference later, or permanently delete them.
 

In this section, you learn how to:

4.1 Archive calls and messages
4.2 Delete calls, text messages, and voicemail messages

4.1 Archive calls and messages

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To hide a call, text message, or voicemail message without deleting it, archive it. If someone replies to a conversation you archive, the message will appear again.

On a mobile device

  1. Open the Google Voice app " ".
  2. At the bottom, tap Calls Calls, Messages Messages (outlined), or Voicemail Voicemail.
  3. Touch and hold the item you want to archive. To archive more items, tap them.
  4. At the top right, tap Archive Archive.

Archive calls, messages, and voicemail on mobile


Restore calls and messages:

  1. Open the Google Voice app " ".
  2. Tap MenuMenuand thenArchive.
  3. Touch and hold the item you want to restore. To restore more items, tap them.
  4. At the top right, tap Restore Restore.

Select items to restore them

On a computer

  1. Open Voice.
  2. On the left, click Calls Calls, Messages Messages (outlined), or Voicemail Voicemail.
  3. Click the icon next to the items that you want to archive.
  4. At the top of the list, click Archive Archive.

On a computer, archive calls, texts, and voicemail


Restore calls and messages:

  1. Open Voice.
  2. At the top left, click Menu Menuand thenArchive.
  3. Click the icon next to the items that you want to restore.
  4. At the top of the list, click Restore Restore.

Restore deleted items using a computer

4.2 Delete calls, text messages, and voicemail messages

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After you delete a call or message, you can't access it again. Currently, you can't delete multiple calls or messages at the same time. You have to delete each one individually.

On a mobile device

  1. Open the Google Voice app " ".
  2. At the bottom, tap Calls Calls, Messages Messages (outlined), or Voicemail Voicemail.
  3. Tap the item you want to delete.
  4. Tap More Moreand thenDelete.
  5. Tap OK to confirm.
  6. Repeat steps 2–5 to delete more items.

Delete calls, texts, and voicemails on mobile

On a computer

  1. Open Voice " ". 
  2. On the left, click Calls Calls, Messages Messages (outlined), or Voicemail Voicemail.
  3. Click the item you want to delete.
  4. At the top right, click More Moreand thenDelete.
  5. Click Delete to confirm.
  6. Repeat steps 2–5 to delete more items.

Delete calls, text messages, and voicemail messages on a computer
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