Create canned responses for quick Q&A

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Tips

Tired of typing the same reply every time someone posts a common question in your Google Group?

Create and save as many canned responses as you like.

Then, reply to posts with saved canned responses in just a few clicks.

Examples

  • Tired of typing the same reply every time someone posts a common question in your Google Group?

  • Create and save as many canned responses as you like.

  • Then, reply to posts with saved canned responses in just a few clicks.

Enable canned responses" "

  1. In Groups, click My settings  and select My global settings.
  2. Scroll to Canned responses and select Use canned responses.
  3. Click Save.

Check permissions and, as a manager, choose who can use canned responses" "

  1. From the group’s homepage, click Manage.
  2. On the left side, click Permissions and then Posting permissions.
  3. Scroll to Use Canned Responses and select who can use canned responses.
  4. Click Save.

Create a canned response" "

  1. Start a reply or new post.
  2. Click Canned responseDown Arrow above the text editor options.
  3. Click Manage canned responses.
  4. Create a new canned response.
  5. Enter a name for the response and write out what text you would like to use, including any links or formatting.
  6. Click Save.

Use your canned response" "

  1. Start a reply or new post.
  2. Click Canned responseDown Arrow above the text editor options.
  3. Select the response from the list, or start typing the title of your canned response to filter the list of choices.
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