Switching to Gmail from Microsoft Outlook

7. Get Gmail productivity tips

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In this section:

7.1 Read and respond to email offline
7.2 Snooze email
7.3 Remember to follow up
7.4 Email templates
7.5 Priority inbox

7.1 Read and respond to email offline (Chrome only)

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Read, respond to, and search Gmail messages when you aren’t connected to the internet. Your messages will be sent when you're back online.

  1. At the top right, click Settings ""and thenSee all settings.
  2. On the Offline tab, check the Enable offline mail box.
  3. (Optional) To choose how many days of email you want to store offline, next to Sync settings, select the number of days. You can also choose whether to download attachments.
  4. Choose whether to keep or remove offline data on your device.
  5. At the bottom, click Save Changes.

Read, write, and search emails offline

7.2 Snooze email

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Postpone email to a future date or time that’s more convenient for you.

  1. Open Gmail and point to an email.
  2. On the right, click SnoozeSnooze.
  3. Under Snooze until, choose a time.

    The email automatically snoozes and moves out of your inbox. You will get a reminder about the snoozed email after the specified time.

  4. (Optional) To see all snoozed email, click Snoozed in the left sidebar.

Put email in Snoozed section and set a reminder to open it later

7.3 Remember to follow up

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You might see “nudges” in Gmail, which are old emails at the top of your inbox with a suggestion to reply or follow up.

Important: Starting January 25, 2021, if you're based in Europe, you must indicate how we can use your Gmail, Google Chat, and Google Meet data. Through certain Gmail settings, you control, for example, whether we can share your data with other Google products. These settings are off at first and unless you turn them on, various Google product features, such as in Gmail, won’t work. For more information, see Smart features & personalization controls in Gmail, Chat, Meet, and other Google services.

Turn on nudges:

  1. At the top right, click Settings ""and thenSee all settings.
  2. On the General tab, scroll to Nudges and select both options.
  3. At the bottom, click Save Changes.

Reply reminders

7.4 Email templates

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Save and send common messages with canned responses.

  1. At the top right, click Settings ""and thenSee all settings.
  2. In the Advanced tab, scroll to Canned Responses (Templates) and select Enable.
  3. At the bottom, click Save Changes.
  4. In your inbox, click Compose and write your email.
  5. In the formatting toolbar, click More ""and thenCanned responsesand thenSave draft as templateand then Save new template.
  6. (Optional) To add your canned response to a new email, click More ""and thenCanned responsesand then<template name>.

Select canned responses

7.5 Priority inbox

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Priority inbox automatically separates important messages from the rest of your email so you focus on them first. Over time, Priority inbox gets better at predicting what’s important to you.

  1. Open Gmail.
  2. At the top right, click Settings "".
  3. Under Inbox Type, click Default and choose an option:
    • Important first
    • Unread first
    • Starred first
      Note: You'll see the Important, Unread, and Starred sections appear at the top of your inbox. You can see the rest of your email under Everything else.
  4. (Optional) To hide email in a section, next to the section heading, click the Up arrow "".
  5. To show email again, click the Down arrow "".

Select priority inbox to separate important messages from other email

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