Sync Google Apps with your iPhone and iPad

To sync Google Apps such as Gmail, Calendar, or Contacts with your iPhone®, iPad® or other iOS devices (such as, iPod Touch® or Mac®) you need to set up Google Sync on each of the devices individually.

This article is for Google Apps for Work, Education, and Government users. Other users should visit Sync Gmail, Calendar and Contacts for instructions for their iOS device. Learn more.

Google now provides native iOS Mobile Device Management (MDM) support for your iOS devices. Learn more about managing iOS devices.

Before you begin with Google Sync
  • Synchronize iTunes® to ensure that contacts and calendars on the iOS device are backed up to your computer. Learn more.
  • Check the cookies setting in Safari® (Safari > Preferences > Privacy) to see if it is set to From Visited or Always. If it's set to Never, you're more likely to be prompted to solve a CAPTCHA.
  • Set the language on your device to English (US) to allow access to the m.google.com server.
Note: After you set up Google Sync, your administrator may also have additional device management capabilities (such as remote wipe or password requirements). Contact your administrator for more details.
Getting started with Google Sync

  1. On the iOS device, touch Settings.
  2. Touch Mail, Contacts, Calendars.
  3. Touch Add Account.
  4. Touch Exchange.

    Note: iOS 4.0+ allows multiple Exchange™ accounts. However, if you're on a device that doesn't let you add a second account, you can use IMAP to sync Gmail, CalDAV to sync Google Calendar, and CardDAV to sync contacts.

  5. Enter the full Google Apps email address and a password and touch Next.
  6. In the Server field, enter m.google.com.
  7. Leave the Domain field blank.
  8. In the Username field, enter the full Google Apps email address.
  9. The password should already be in the Password field, if not, enter it again and touch Next

    Notes about passwords:

  10. Select the Google services you want to sync, such as Mail, Contacts, and Calendars, and touch Save. To receive and respond to meeting requests on your device, you need to turn on Mail and Calendar here and New events in the Google Calendar settings. See Customize Mail, Calendar, and Contact settings for more information.
Starting synchronization: If Push is enabled on your device, synchronization will begin automatically. You can also open the Mail, Calendar, or Contacts app and wait a few seconds to start synchronization. If you recently signed up for Google Apps for Work, Education, or Government, it can take up to 24 hours before synchronization occurs.
Customize Mail, Calendar, and Contact settings

To enable New events on an iOS device:

  1. Sign in to Google Calendar using the web browser on the iOS device.
  2. Go to Calendar Settings > Calendars
  3. Click Notifications for the calendar you want to sync.
  4. Under Email, check the New events box (and any other notification settings you want enabled), and click Save.

Enable the Send Mail As feature:

Gmail and Google Apps users can send mail from a custom address using the web browser on their iOS device.

  1. Sign in to Gmail using your web browser on an iOS device.
  2. On the Account tab, click Add another email address you own.
  3. Enter the alternate email address. If you want this address to be the default, uncheck the Treat as an alias box.
  4. Click Next Step.
  5. Click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.
  6. To verify the address, do one of the following:
    • Click the link in the verification message.
    • Enter the confirmation code in the Accounts section of your Gmail settings.

Your iOS mail app may still indicate that you're sending mail from your primary account and not the new address. However, when the recipient receives the email, the from address should appear as the new address that you set up in Send Mail As. You can send a test email from the device to make sure the email address appears how you want it to.

For more information, see Send mail from a different address or alias.

Gmail and Google Apps users can send mail with a custom address from an iOS mail app. To enable this feature:

  1. On your iOS device, go to http://m.google.com/sync/settings.
  2. Select your device and check the Enable "Send Mail As" for this device box.

Enable Delete Email As Trash on an iOS device:

When you delete email using an iOS mail app, the default setting for Google Sync specifies that Gmail will archive the message and not delete it. When you check the Enable "Delete Email As Trash" for this device box, deleted mail is sent to Gmail trash.

To enable this setting, go to http://m.google.com/sync/settings in your mobile browser. Note that this page is only available to users who've selected English (U.S.) as their language.

If you accidentally delete a message, you can find it by signing in to your Gmail inbox in a web browser and going to the Trash. By default, the Trash is emptied from Gmail every 30 days.

Encryption on iOS

The Encrypt data on device setting sends a Microsoft® Exchange ActiveSync® policy to devices. See below to determine if your users' devices will sync to Google Apps when this setting is enabled.

Devices that will sync when the setting is enabled:

  • iPhone® (3GS and later)
  • iPad® (all models)
  • iPod touch® (3rd generation and later)

Devices that will not sync when the setting is enabled:

  • iPhone® 3G and earlier models
  • iPod touch® (1st and 2nd generation)
Note: If Enable Google Sync for users is selected, these devices with any version of iOS will sync with Google Apps. Additionally, if Enforce policies on Google Sync devices and Encrypt data on device are selected:
  • Devices running iOS 3.1 and later will not sync to Google Apps.
  • Devices running an iOS earlier than to 3.1 may not enforce the encryption setting and still sync to Google Apps.
Experiencing setup or sync issues? See Google Sync Known Issues.