Enable import options
Sometimes, when you're trying to import data using G Suite Sync for Microsoft® Outlook® (GSSMO) your importing options are grayed out.
Why can't I see the import options?
- You were upgraded from a version of GSSMO prior to version 2.1.
- Your administrator downloaded GSSMO for you without also making the migration tool available.
What do I need to do?
You need to install a separate migration tool, G Suite Migration for Microsoft Outlook (GSMMO), before you can import data.
- Go to the GSMMO download page and click Download migration tool.
- Return to GSSMO and choose an option: