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When will Google drive file stream be available for the new Apple Macbook M1 Silicon? 1 Recommended Answer 114 Replies 951 Upvotes
Allowed full disk access on my macbook, restarted computer and still unable to access file stream.
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For anyone wondering why File Stream does not work with Rosetta 2 on M1 Macs, it's due to the client's use of a kernel extension. Kernel extensions are legacy system extensions that allow applications to hook into the system to perform tasks they otherwise wouldn't be able to.
Because kernel extensions (kexts) work at a lower level than most other applications, they are not compatible with Rosetta 2. Apps with kernel extensions must be rewritten/recompiled to work on Apple Silicon Macs, which is much more difficult than porting a user-level app like Chrome.
Also, since Apple is deprecating kernel extensions due to security concerns, they've made it harder to use them on M1 Macs. Users actually need to boot into recovery mode on their machines and downgrade their security settings in order to allow 3rd party kernel extensions to run at all, which is far more hostile than how they work today on Intel Macs. File Stream would either need to instruct their users on how to perform this task manually or come up with an entirely new implementation that doesn't rely on kernel extensions - and without an official API from Apple, this is not a simple problem to solve and would involve a complete rewrite of the app from scratch. Hopefully, Apple will one day provide an official sanctioned method for file providers to do this kind of work on macOS like they already do on iOS / iPadOS.
tl;dr - Rosetta 2 won't work with apps like Google Drive File Stream by design. It involves a lot more work to get running on M1 Macs than most other apps, both from Google's developers and from users.
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HI Anthony Espina,
Welcome to Google Workspace Admin Community
we don't know you have to keep check the update blog or the drive stream download page
_______
LMcKin51
Google Workspace Admin Community - Dimaond Products Expert 
Google Groups Community- Gold Products Expert
This forum is mostly monitored and managed by Product Experts which are not Google employees.
Product Experts are some of the most active, knowledgeable, and dedicated people in Google’s Help Forums. When they’re not answering questions in the forums, you might find them testing new features or advocating for product changes.
Product experts are trusted partners, connecting regularly with Google to stay in-the-know about new and improved product features.
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Would be nice if Google had worked on this like others, the only thing that does not currently work on an M1 mac we are testing for all our corporate apps is google filestream (and backup and sync by google), not one other application issue with dozens of apps.
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Do you know when the version for macbook M1 will be available? It's very complicated in our company, we work exclusively with google drive file stream! Please ! Thank you
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We pay google, this is not a free service. Since they are not able to keep up with the surprise of apple only giving half a year of notice, the least they could do is publish a roadmap for customer planning.
We have had to stop ordering MacBook Airs and shift to old-Intel pros because of this delay, this is not a minor inconvenience. That option will likely go away before too long as well.
Other than shifting to another product, anybody know a workaround?
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@Webb Deneys same here. It's a business tool where we rely on. A shame Google hasn't anticipated more.
Google did release an ARM version of Chrome almost instantly
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Same here, as an IT service provider and official Google Workspace partner, we already had clients that bought M1 Mac and are unable to use file stream... Google needs to fix this ASAP
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I'm joining this conversation as well.
I have a couple hundred media files (video format - a couple hundred GB) that typically just sync one at a time via GDFS. The work I need to be doing this week is suddenly halted and locked down. NONE of my GDFS apps are functioning at all.
This is totally not cool.
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This is crazy. Come on google, get it together. We purchased M1's and can't deploy. Higher ups are talking of switching cloud providers.
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Same problem here... Really frustrating. Google should at least let us know when we can expect this to be fixed.
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Indeed not cool at all. Please have someone at Google send out a statement indicating when they expect a fix.
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Action please! I pay for Google Workspace but can't use it on Macs with Big Sure and M1 chip.
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Indeed not cool at all. If this is a free app, it is undertsanadble. This is a business app and should ensure productivity.
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How far we've come. An OS that is 12 days GA old on a new computing platform that is a little over a week old GA.
I get it, we want the latest and greatest, but issue your users the intel versions until the ARM platform stabilizes. As an enterprise, you're riding the bleeding edge and complain when you start to bleed a little.
Don't get me wrong, I'm on this thread because I bought an M1 MBP and I would like a working version, but I also knew what I signed up for. You're not prevented from working on drive files, the experience is just a little inconvenient until a working version is released. My university pays for this service as well, but it might be worthwhile to manage expectations.
Honestly, I'm impressed that as many apps work as expected on the new platform. Yeah, it makes Google look a little bad that it doesn't, but for anyone with a history of OS and computing experience, this is a pretty impressive start overall.
That said, I look forward to a working version of file stream soon.
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It's not like this was a surprise that caught the world off-guard. Big Sur has been in beta for a few months and Apple announced the new silicon months ago.
Dropbox is already compatible, and they're a WAY smaller company than Google.
This is just Google being indignant.
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Yes I need google file stream to work for my school work :( this is a problem!
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Google should stop using the Kernel Extension. In June 2019 Apple introduced System Extensions as a replacement for Kernel Extensions. In June 2020 they told developers that Kernel Extensions will be a real issue with Apple Silicon. On maOS Big Sur Google Drive still uses the Kernel Extension and now with Apple Silicon it's broken. Competitors of Google are capable of delivering zero-day support for their storage solution. Why can't Google do this? As mentioned earlier, Chrome is already optimised for Apple Silicon and we're not even paying for this. Google Drive File Stream on the other hand is a paid solution.
Please release a solution asap as this impacts productivity within companies!
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This is the answer Google support gave me. They say it will take until mid-end 2021!!!! Completely unacceptable to such an essential service.
Hope that this email finds you well. My name is Hristo and I'm part of the Google Drive team.From the notes left by my colleague I understood that you're using MacBook Pro with the newest M1 ARM processor and you're unable to run Drive File Stream. The newest MacBook machines with the newest CPU - Apple-designed Arm processors, in the form of the T1 and T2 chips which, due to their architecture, are not compatible with Drive File Stream as you noticed in the external resources.Our Development team is working on this already and they will make it possible to use Drive FS app on the listed machine/s. However, this will happen no earlier than mid-end 2021 as per initial prognoses, but those can change. Tracking such updates can happen via:Release Calendar: https://gsuite.google.com/whatsnew/calendar/BlogPost updates: https://gsuiteupdates.googleblog.com/
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We will face a decision on whether we move to MS cloud soon. This will likely push us to go.
We are Mac users using Drive. We're deploying M1s fast as the battery life is so good for users who move around.
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As a big fan of Google and Google Products, this is extremely disappointing. File Stream is a necessity for our organisation to work effectively and withing data privacy rules.
Please fix this asap.
Please fix this asap.
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I agree...Google should at the least provide an expected timeline for supporting this. I have implemented a paid workaround - odrive....but now I am paying twice for the same service......
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For anyone wondering why File Stream does not work with Rosetta 2 on M1 Macs, it's due to the client's use of a kernel extension. Kernel extensions are legacy system extensions that allow applications to hook into the system to perform tasks they otherwise wouldn't be able to.
Because kernel extensions (kexts) work at a lower level than most other applications, they are not compatible with Rosetta 2. Apps with kernel extensions must be rewritten/recompiled to work on Apple Silicon Macs, which is much more difficult than porting a user-level app like Chrome.
Also, since Apple is deprecating kernel extensions due to security concerns, they've made it harder to use them on M1 Macs. Users actually need to boot into recovery mode on their machines and downgrade their security settings in order to allow 3rd party kernel extensions to run at all, which is far more hostile than how they work today on Intel Macs. File Stream would either need to instruct their users on how to perform this task manually or come up with an entirely new implementation that doesn't rely on kernel extensions - and without an official API from Apple, this is not a simple problem to solve and would involve a complete rewrite of the app from scratch. Hopefully, Apple will one day provide an official sanctioned method for file providers to do this kind of work on macOS like they already do on iOS / iPadOS.
tl;dr - Rosetta 2 won't work with apps like Google Drive File Stream by design. It involves a lot more work to get running on M1 Macs than most other apps, both from Google's developers and from users.
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I need filestream on my new MacBook Air M1 - this the last app, that doesn't work. ;-)
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@Jason Fiore - Really helpful response and agree with your comments - however other apps e.g. Audio Hijack by Rogue Amoeba also use these low level extensions.
They've not only released a Universal beta version of their app on time, but as it also relies on a kext to hijack audio from any app - they produced a simple to follow 4 step instruction during the install to do just as you've said, and downgrade security for the install. It was a bit of a pain - but an easy process to follow.
Recognising that there needs to be something in the interim between now and mid-2021 (re the timescale given above from the Google Drive team) I'm not too sure why Google can't follow in the footsteps of these smaller companies...
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@Jason Fiore
Wow recommended answer. Good job explaining.
Yeah low level, kernel, by design, apple’s fault, blah blah...
Facts:
- Apple silicon was announced 5 months ago. Developer kit (mac mini with ARM chip) available 5 months ago. Depreciated kernel extension is known a year ago.
- Other apps can cope with it. My OneDrive and Dropbox are working fine.
- This is Google! People expect a certain level of quality.
- Nothing is more hostile than not being able to open your files (ok, a few things are more hostile. Just a few.)
Come up with something! And fast!
A workaround?
a patch?
an apology?
a compensation?
a migration?
a new app?
Solutions, man!
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@Jason Fiore
Please don’t tell me that Google pins all hope on Apple to loosen the new Mac’s security.
Is that why there is no fixes?
Is that why Google is sitting on their hands for months?
If Google had decided to rewrite the app in June, we should already had at least a working beta right now.
And now we have to wait another 6 months NOT for Google to fix the software. But for Apple to change SECURITY measure in their hardware?
With all the brain power in Google Inc., please tell me that is not the plan.
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I also think it's pretty embarrassing that other companies (Dropbox, Box, Microsoft One Drive) are all working... and Google doesn't even have a timescale for a workable solution.- kernel extensions or not.
I will have to move my whole organisation off Google Drive as a couple of us were long overdue hardware upgrades, so whatever the excuses Google have... they are pretty poor when other vendors are already delivering products that meet the market need.
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Also, since Apple is deprecating kernel extensions due to security concerns, they've made it harder to use them on M1 Macs.Well, I would expect the word "deprecating" means that you are not expecting people to use it, unless "deprecating" means other things to Google. Expecting Apple to update a function that is deprecated two years ago is another level of don't be evil.
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OK - so I've spent today setting up a Sharepoint Team in our Microsoft 365 Business subscription and currently in the process of migrating all of our cloud storage across using One Drive. Seems to work perfectly on Big Sur and M1.
Has offline / online file storage, team management, full version control and archives file versions in case someone deletes anything.
Wonderfully: One Drive stores the files in the standard Mac Finder instead of in some obscure ~/Library/Application Support folder, so it's much more transparent than Google File Stream (aka it's like Dropbox). And there's no kernel extension or security issue to worry about. AND it fully integrates with Spotlight search because of how files are stored...
We're already paying for the service in our Office 365 subscription so it's also not costing us anything extra.
Despite my initial disappointment about FileStream... Will be migrating our team across on Monday morning.
Goodbye Google Filestream!
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I was able to get "Back-up & Sync" working. Syncing only folders I do need, does the job right now. We are a team of 10 people, so I am a bit hesitant to just move ship towards sharepoint, just like that. But without an ETA that Google is fixing this, we don´t know how long we need to wait...
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We've just received in France new Mac Book M1 and are very disappointed that this essential tool does not work.
Please Google could you give us an approximate date in order to organise on our side?
Best.
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I realize that Google File Stream requires deeper OS access than a typical app and therefore Big Sur on M1 may have more complex permissions. All I'd ask for is an update as to when this is coming (short or long) or a notification when it does come. I know that buying into a new chip architecture has issues, but given so many apps work natively, I'm a little surprised that the collaboration wasn't deeper.
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Would be nice for Google to solve this soon
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We also need this feature to work and fast. We need to access files every single day.
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it's a shame. The app is not a free one, we pay (a lot) for using suite, so we need them asap. news from a certain release date?
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tried backup and sync, but fails after folder setup. So I am currently downloading and uploading files...
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Really hoping for this to update soon.
I've seen workarounds via Macrumors.com for Backup and Sync, but I heavily use File Stream.
Confirmed on both M1 Mac Mini and M1 MacBook Pro.
Works fine on Intel - Big Sur.
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Same here. This is ridiculous that Google was not prepared for this. They are the biggest tech giant and they are not able to solve this? We pay for file stream solution. The future for all apple users within the next 5 years is moving to apple silicon so they better come up with the solution otherwise they will loose costumers. Dropbox already have an apple silicon app that works on rosetta 2. If a much smaller company was able to do a file stream system, google should be able to do it as well.
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We also need I need for our new MacBook Air M1 - we have ordered them for the whole company. We did not expect this to be an issue.
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What an epic fail! OneDrive worked out of the box. This has quite some impact on the workflow. Does google realize that macs are usually not used by the janitor in enterprises?
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3 December and still no update or timeframe from Google. Made the switch to OneDrive and full 365 use across all apple devices. Will be cancelling G-suite once license periods expire.
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I’m doing the same, switching from gSuite to Dropbox.
Very disappointing by Google
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This is BS. It is impressive how disdainful Google is to the standards of all operating systems that are not their own. So many people at Google are on Macs that this can only happen because it is their strategic choice. This excuse chosen as the best answer is BS. OneDrive works for me on Big Sur on an M1 Mac mini. Why? Because Microsoft began the work of not relying on kernel extensions a year ago... this is painted by the the diamond product expert as if it had been sprung on them like an April's Fool joke, it was not. This move was announced in WWDC 2019. The issue may be that while Microsoft uses all its resources to improve their products and benefit their users (and yes they have a lot of work to do), Google's braintrust is mostly spending time on finding solutions to monetize you and I.
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This is the only app that doesn't work on M1 macs! Dropbox and OneDrive work seamlessly, and they pretty much do the same thing.
it is a shame that Google doesn't have it ready.
please fix this immediately or provide workarounds.
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I am hoping they update compatibility soon. My workflow is interrupted.
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Mid 2021? - OK - That will trigger my company's migration away from Google Drive - Yes I know I won't even cause a rounding error on your rounding errors but I need a solution from a company that is not asleep at the wheel.
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I don't get why this haven't been figured out yet by Google.
I sometime (often) have the impression they are acting like unorganized start up 🤦♀️
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This screams deliberate! Will discuss internally the move away from the google service. This is so obviously ignorant
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For those looking for a temporary workaround FE Explorer and Cyberduck both allow you to connect to Shared Drives in a Finder like interface which is useful, but obviously lacks functionality to make folders offline. Will keep us running till Google get their act together!
For those saying that businesses shouldn't buy M1 macs till compatible software is available, then that is sadly not possible as Intel MacBook Airs have now been discontinued. We need to buy these laptops for our users and the lack of support is extremely disappointing. Google had plenty of notice regarding these changes and if it had acted in a timely manner there would be no issue here. Sadly we are in a situation where they are rushing around to appease many angry customers and this is entirely Google's fault.
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I have a work around, but only for anyone using a Synology NAS on site. Using Synology Cloud sync to backup my Drive, then map the Synology Cloud Sync folder as a network drive. Not ideal, but at-least allows me to move files around with finder.
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This is our workaround...
My firm just bought all new Apple Silicon Mac Minis. We kept one of the old Intel Mac Minis and it still works with file stream so everybody just accesses their stuff through a folder share.
For external workers we use ODrive (free version) to connect to Google Drive. It works flawlessly.
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Google please tell us when the release of the file stream update for M1 is planned?
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As others have said, our entire business workflow is reliant on Google Drive File Stream. I'm going to look at workarounds now, but if I can't find something acceptable I may have to return my new MBP. I can't believe I even have to contemplate that after waiting so long since the announcement of Apple silicon, plus a month-long wait for the thing to ship to me. Now, after a single day, I may need to pack it up and send it back!
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Weird that DropBox integration didn't change at all--just Google Drive file stream. I use both, which means having to do everything through a browser again. Super lame and time consuming. But love my new MacBook Air... not sending it back.
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What a disappointment. Come on Google get it together.
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Managed to get Google Drive Backup and Sync to work on my Mac mini M1 this morning. I prefer File Stream but this is a good work around in the mean time.
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When will File Stream be ready on M1? And will it finally no longer require the kernel extension, since Apple has said those are deprecated/legacy technology now anyway? I mean, I love my M1 Mini, but the lack of File Stream, and overall support of M1 from Google, is really distressing.
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As some one who just want to get his work done, it took me many hours to land here and find the root cause of this issue. It kills productivity for me. A nightmare.
Workaround solution with mountain duck worked well for some days and then let to non responsive keyboard issues etc.
We will now intensify to investigate the cost switching from Google to Microsoft.
Workaround solution with mountain duck worked well for some days and then let to non responsive keyboard issues etc.
We will now intensify to investigate the cost switching from Google to Microsoft.
Dear Google, this is unacceptable. Get your priorities right here.
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This is extremely disappointed. We are moving our macs over to Apple Silicon and a big company like Google can't even get things working for release.
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Backup and Sync stopped working after a reboot (Mac mini M1). It had worked properly all day. Unfortunately that kind of unreliability makes me consider looking for a new cloud solution. Too bad Apple's own iCloud does not have a real business solution when it comes to sharing files and email.
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@Jason Fiore
"...Hopefully, Apple will one day provide an official sanctioned method for file providers to do this kind of work on macOS like they already do on iOS / iPadOS..."
Apple latest product, Mac with ARM chip, drops support for such method. What do you think they will do with the next iPad or iPhone?
Does Apple strike you as a company that will roll back on their file security?
THINK, PEOPLE, THINK.
BTW, I now really wanna know which Google-made iOS apps that still rely on the depreciated kernel extensions. They are doomed to break, like the File Stream.
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Hi guys, while waiting for Google move its ass, I advise you to use "Insync", it works very well and in the same way as "drive file stream".
Kisses
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@Arthur: I'm testing Insync and it seems like it's downloading every file on my local storage. You can compare this to Backup & Sync, but it's not streaming the files like FileStream does.
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Super disappointed at Google. I mean this is business line of products, we are changing all our company laptops to M1, this is creating a huge loss of productivity. Can Google at least provide us with an ETA of this?
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It's not as if Apple had a development kit available 5 months ago and google had the resources to purchase one... Oh wait!
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Google just told me, that the problem is on Apples sides and we should ask them... They sad it's a hardware issue and apple has to fix that.
So I guess there strategy is to wait... Woow I really start to love google more and more...
Thanks for nothing but take our money without delivering the service.
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I suggest people to use odrive. It is working well, and unless you need some very advanced features, the free version works good enough.
Let's see if google deletes my message again, as my last two ones apparently sounded too critical for them to not delete it ...
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Wow, trying to give an alternative sync solution and I'm being banned from naming it as per community policy!
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