/a/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
Não foi possível fazer seu login 0 Recommended Answers 18 Replies 0 Upvotes
1 Recommended Answer
$0 Recommended Answers
1 Relevant Answer
$0 Relevant Answers
I'm having trouble accessing my Gsuite account

You are trying to sign in on a device not recognized by Google, and we don't have enough information to verify your identity. For your protection, it is not possible to login here at this time. Try again later or sign in on a different device.

My account is: suporteydeal@plasthi.com.br

Tks
Most Relevant Answer Most Relevant Answers (0)
All Replies (18)
Most Relevant Answer
In some situations, an authorized user can’t verify their identity. For example, they might not have a phone signal and can’t get the verification code. Or, they can’t remember or find their employee ID. If this happens, as an administrator you can temporarily turn off the login challenge to allow them to sign in:
  1. Sign in to the Google Admin console
  2. Find the user account.
  3. Click the row for the user account to display the user information page.
  4. Click Security.
  5. Click Login challenge.
  6. Click Turn Off For 10 Minutes.
The login challenges will be off for 10 minutes to allow the user to sign in.
You can also change the user's password to grant access to a session that is locked because the user can’t verify their identity.
 
 
marked this as an answer
Most relevant based on info available
-
Most Relevant Answer
Hello

I cannot log in to the panel with any user, because the administrator user is giving this message.

I needed to try to recover the account, I have full access to the domain, if I need to confirm ownership of it.
marked this as an answer
Most relevant based on info available
Most Relevant Answer
Do you have access to the domain DNS control 
marked this as an answer
Most relevant based on info available
-
Most Relevant Answer
Yes.. Full Access
marked this as an answer
Most relevant based on info available
Most Relevant Answer
 
HI Wyllyam Rozenq, Fill out this form and the Support team will get back to you within 48 hours.
 
You'll be asked to prove that you own a user account and your domain
 
Select Forgot my admin account
 
What is the account you are having issues with? user @ domain.com (actual domain) 
Enter Your Username  @ your Domain Name  must used Lower case and not uppercase letters
 
Email address where we can contact you * user @ gmail.com
Enter any contact email. used Lower case letters only 
marked this as an answer
Most relevant based on info available
-
Most Relevant Answer
Hello,

I did as you indicated, however, I received this message below:

Hello,

Thank you for contacting Google Cloud Support.

The account suporteydeal@plasthi.com.br does not belong to supported G 
Suite/Cloud Identity domain. Please refer to 
https://accounts.google.com/recovery to seek assistance with recovery of 
this account.

Best regards,

Google Cloud Support
marked this as an answer
Most relevant based on info available
Most Relevant Answer
HI 
 
reply back to that email tell them you forgot your admin login info and they will contact you with in 48 hrs 
 
you get that type response when they can't verify it is a Gsuite account
marked this as an answer
Most relevant based on info available
-
Most Relevant Answer
Hello

I returned the email as you requested, but did not receive the email for recovery.

What do we need to do to speed up this procedure?
marked this as an answer
Most relevant based on info available
-
Most Relevant Answer
All alternatives that i found on the internet, nothing help the recovery the login or password.

I have access full the domain, i can insert a register the cname, txt or anything that confirmed that the domain is my, but,  this expierence to recovery the account the gsuite has that more fast, my office its away because i dont have access to Gsuite.

Thank you
marked this as an answer
Most relevant based on info available
Most Relevant Answer
Someone from Support will contact you within 48 hrs  
marked this as an answer
Most relevant based on info available
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/a/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/a/profile/0?hl=ja