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upgrade personal account to g suite 0 Recommended Answers 6 Replies 113 Upvotes
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How can I upgrade a personal account to G-suite?
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Hello,
 
No, you will need to have a domain name to sign up to G Suite. 
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If I have a domain, can I then upgrade from personal to G-Suite? Or do I have to create a whole new account?
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Unfortunately, you can't upgrade from a personal account (one with @gmail.com) to a G Suite account. You have to get a domain and setup an entirely new account in this case.
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I do not have an @gmail.com in the personal account. I have a domain and used the email linked to the existing domain. I now want to upgrade that account to a G-Suite account. Is it possible? If not, how do I go about to use the email connected to the domain to create a new account?
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Hello,
 
You will need to sign up to G Suite with your domain name as other account such as admin@, support@, etc. After you sign up successfully, you may follow the instructions in this help article for your main account: https://support.google.com/a/answer/7044710
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Seems like you would make it easier for people to upgrade their account...

Why require a domain name to deter business? Might want to look into it.

You should have an easy path to upgrading:

E.g.
1. Convert single user into G Suite Single (Keep original Gmail, no Domain Change)
2. Upgrade to Domain Oriented G Suite for Multiple users (domain required, convert original Gmail into Domain gmail, Transfer all Settings)
3. Create Multiple Users if necessary

I know this is easier said than done, but you guys have teams of wonderful programmers and probably hundreds and eventually thousands of users (and potential sales conversions) per year. Yes, I'm pitching a sale to you for your own product! Because, we want it.

If you do this, you might want to consider a downgrade plan too, so people don't have to worry about losing their email if their business goes bust (they can keep trying and upgrade again later). It would make the upgrade a little less scary for people.
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