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- Google user
3/25/19
System Extension Blocked error message on new MacBook Pro 1 Recommended Answer 104 Replies 309 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 4/16/19
I just purchased a new MacBookPro (running Mojave).  I need to get Google Drive working, as that's what my company uses to share files.  I've installed Google Drive File Stream, and the installation seemed to go well, BUT as soon as I tried to use it, and with every reboot since, I get the following message:

System Extension Blocked

The system extension required for running Google Drive Stream could not be loaded.  Please open the System Preferences > Security & Privacy  pane and allow loading system software from Google, Inc.  Then restart the application.



When I get to the System Preferences Page, it's not at all clear what I am to do next.  What I HAVE done (see screen shot below) is to go into the accessibility pane, and add Google Drive Stream, but that doesn't solve the problem.  I am REALLY hoping to get this up and running today, so any help would be greatly appreciated.  FYI, I've spoken with Apple Support twice today, two different people, and they're telling me this is not their problem, but an issue with Google.   I'm in way over my head, but would sure like to learn how to make this work on my new system!

Thank you


All Replies (104)
- Google user
3/25/19
Thank you kind sir: that was the problem.  Once I restarted, it looks like things have fallen in place!
marked this as an answer
Helpful?
3/26/19
No problem. You're welcome.
--
Regards
Rob Ardill
Product Expert
G Suite Administrator Help Community
Last edited 4/24/19
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4/15/19
Rob,

I am encountering the same issue on a MacBook Air Mojave 10.14.5 and I do not have any request to approve google download.  I've tried everything - please help.

Last edited 5/21/19
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8/21/19
it's way down the bottom of the general tab - not at all obvious
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