Oct 5, 2023

Orig Email set up in Workspace by family. No longer part of that Wkspace. Can't access my email.

My family member set up my email under wkspace years ago. He no longer is administrator. No one at google will help me. I get following reply when others send me docs: Your organization's Google Workspace account has been suspended.
Please contact your Google Workspace Organization Administrator to re-activate your organization. How can I take care of this? Please reply.

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Account Access & Recovery,A Google Workspace end user,GoDaddy

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bkc56

Diamond Product Expert

Oct 5, 2023

It sounds like they stopped paying for the Google Workspace account which means all the e-mail accounts under it would be suspended and eventually closed/deleted.

Unless you can contact the administrator of the Workspace account and get it reactivated, your account is lost.

Maria Chamness

Original Poster

Oct 5, 2023

Thank you. So, I can't take over as administrator of a previous workspace account?

bkc56

Diamond Product Expert

Oct 5, 2023

So, I can't take over as administrator of a previous workspace account?

If you can get access to the existing admin account, yes. If you can't, I'm not sure there's a way (for obvious security reasons).