Die von Ihnen angeforderte Seite ist derzeit nicht in Ihrer Sprache verfügbar. Sie können eine beliebige Webseite umgehend mit der in Google Chrome integrierten Übersetzungsleiste in eine Sprache Ihrer Wahl übersetzen.
Joe Deutschman
Original Poster
Jan 21, 2022

Migrate Play Store Purchases to Personal Account

Hi, I signed up for Google Apps for my family a long time ago, when you were advertising to families. It's been great - missing a few features, but works well. The "Free" tier is now ending. No complaints, I appreciate the use of it all these years. Thanks for that. I have no intention of abandoning Google, I've been a loyal owner of Pixel phones since the first one came out, just got a Pixel 6 Pro last week. Great phones. It would be nice if I could just "push a button" to migrate my family's accounts to personal, so we can keep using them with our PIxel phones & Android tablets, but I don't see one. We can make new accounts, transfer emails, contacts, calendars, etc. A bit annoying, but do-able. But we've made many Play Store purchases on our phones over the years (mostly games). We will need those purchases maintained, as they are purchases after all (not rentals). So how do we maintain those purchases? Never did I agree to a monthly fee when I bought a Pixel phone or used the Play store, so Google must have a mechanism to transfer purchases or allow access without a monthly fee (to not do so would be theft, a pretty blatant violation of your "Don't be Evil" clause you agreed to when I signed up). Your assistance is appreciated. 
Details
Other,A Google Workspace admin,GoDaddy
Locked
Informational notification.
This question is locked and replying has been disabled.
Community content may not be verified or up-to-date. Learn more.
Recommended Answer
Rob.
Diamond Product Expert
Don't be evil
Jan 23, 2022
Please see this thread - https://support.google.com/s/community/forum/593739/thread/146662513

 
 
If you don’t upgrade to a Google Workspace subscription, you will not lose access to other Google Services, including YouTube, Google Photos, and Google Play, nor paid content, including YouTube and Play Store purchases.
Diamond Product Expert Rob. recommended this
Helpful?
Recommended Answer
Rob.
Diamond Product Expert
Don't be evil
Jan 23, 2022
The links are working for me.


In short all consumer services will continue to work, however you will not have access those core GWS  services that overlap with consumer apps. The exception being drive.
Diamond Product Expert LMcKin51- G-Suite-Product Expert recommended this
Helpful?
Recommended Answer
Rob.
Diamond Product Expert
Don't be evil
Jan 30, 2022
@Rob thank you for this, it is pretty helpful.  So, assuming that I move my MX and CNAME records to another hosting provider, will all Google authentication methods still work?  In particular:
 
1) Android phones setup using the Google Workspace accounts will still authenticate to Google, and still have full access to Play store purchases under the same Google Workspace account name, without any migration needed to a gmail.com account?  
 
Correct. You will still be able to authenticate and access that content. My understanding is the device management will cease to operate, if you are leveraging that aspect. Unlikely for personal use.
 
2) Oauth processes (both Google and third party sites using my Google identity) will still work fine using my Google Workspace account email addresses, even after my Google Workspace access is otherwise extinguished?
 
GWS identities will still be active and you will be able access third party sites and services.

Google has announced they will offer a transfer service, however details on this are light and it's not clear if this transfer will preserve OAuth ID that 3rd Parties will rely on. Hopefully it will, but I'm not getting my hopes up, as admins and users have been asking for this for 10+ years and nothing has eventuated.
 
 
3) Maybe same question as #2, but will that impact 2FA authentication for those accounts that are using Yubikey authentication under the "Advanced Protection Program" (one of my accounts is setup with the strict authentication requirement as Google identified the account as being at risk)?   Or is that program a one of the GHS services that will be restricted post-termination?
Recommend

Details on this haven't been shared with us. I expect it will remain, as it's a rather fundamental piece, being a security related feature. I'd be very surprised if that is restricted. But should it be you should be able to use CIF to preserve this functionality.
Diamond Product Expert LMcKin51- G-Suite-Product Expert recommended this
Helpful?
All Replies (27)
bkc56
Diamond Product Expert
Jan 21, 2022
Unless Google adds/changes something before the cut-off date, all purchased items will be lost when your legacy account is closed.
 
Please use the in-product “Send feedback” link to submit your request/issue directly to Google.  You will not receive a response from Google.
Rob.
Diamond Product Expert
Don't be evil
Jan 29, 2022
How will we get security notifications?
 
The security notifications will be sent to your new email provider.

What has been confirmed so far by Google.
  • The actual Google account will remain active and you will be able to continue to login with the account.
  • You will NOT be able to access the core GWS services.
  • You CAN continue to access paid/free content within Google.
  • You CAN continue to access Google consumer services, other than those that over lap with the core services. Such as Gmail.
  • You CAN continue to access 3rd party sites with your Google identity.
  • If you repoint your domain MX records to another email service, all the regular email, but any Google specific notifications and the like will be sent to that provider.
  • If you enable CIF (Cloud Identity Free) on your account then you will retain access to;
    • Google Drive (15GB) (excludes creating Shared Drives)
    • Contacts
    • Docs
    • Sheets
    • Forms
    • Slides
    • Google Apps Script
    • Currents
    • Sites
    • Groups
    • Meet (join only)
    • Keep
What Google has promised (As per HCA articles);
  • They will provide a transfer tool to move purchases and other Google Content/Data to a regular consumer account.
  • They will be announcing further options for personal use (families) in the near future.
 
What we do not know at the stage;
  • If the transfer tool will transfer the account GUID, so 3rd party sites will link to the new consumer (@gmail.com) account.
  • If Drive storage licenses applied on top of the GWS drive product will be transferred to the consumer drive.
 
--
Regards
Rob Ardill
Product Expert
Google Workspace Administrator Help Community
 
 
Last edited Jan 29, 2022
User 10912425549823987498
Jan 29, 2022
My travel history (since 2006) on Google Maps is connected with my GSuite account. Will I be able to migrate these data to another account?

Best Regards,
Hermann
Rob.
Diamond Product Expert
Don't be evil
Jan 29, 2022
What has been confirm is you will not lose access to consumer data or services.

Google has also promised they will be offering a process to migrate your consumer based data to a consumer account. How and when that will arrived has not been confirmed.
Keith Peters
Jan 29, 2022
One thing that would be really helpful in these conversations is to stop using internal technical or business names for things like, "GWS services", "consumer apps", "consumer data", etc. Google has a lot of services, and I could not name with confidence all the things that are GWS services vs all the things that are consumer apps or data. I'm sure most others could not either. Please be more explicit in saying what is safe and what will go away. i.e. Drive documents, Youtube video uploads, uploaded photos, Android apps.
User 3671179453790294142
Jan 29, 2022
@Rob thank you for this, it is pretty helpful.  So, assuming that I move my MX and CNAME records to another hosting provider, will all Google authentication methods still work?  In particular:

1) Android phones setup using the Google Workspace accounts will still authenticate to Google, and still have full access to Play store purchases under the same Google Workspace account name, without any migration needed to a gmail.com account?  

2) Oauth processes (both Google and third party sites using my Google identity) will still work fine using my Google Workspace account email addresses, even after my Google Workspace access is otherwise extinguished?

3) Maybe same question as #2, but will that impact 2FA authentication for those accounts that are using Yubikey authentication under the "Advanced Protection Program" (one of my accounts is setup with the strict authentication requirement as Google identified the account as being at risk)?   Or is that program a one of the GHS services that will be restricted post-termination?
Rob.
Diamond Product Expert
Don't be evil
Jan 30, 2022
One thing that would be really helpful in these conversations is to stop using internal technical or business names for things like, "GWS services", "consumer apps", "consumer data", etc. Google has a lot of services, and I could not name with confidence all the things that are GWS services vs all the things that are consumer apps or data. I'm sure most others could not either. Please be more explicit in saying what is safe and what will go away. i.e. Drive documents, Youtube video uploads, uploaded photos, Android apps.
 
I understand the terminology can be a challenge, but there is over a 100 different service offered by Google and exhaustively listing them or their features isn't practical or helpful.

GWS has Core Apps - The full list can be found here
GWS Cloud Identity Free - Covers these service and can be found here

Services outside those listed in the above articles are considered Consumer Apps (Services). That is they don't require a GWS license to access.



 
Rob.
Diamond Product Expert
Don't be evil
Recommended Answer
Jan 30, 2022
@Rob thank you for this, it is pretty helpful.  So, assuming that I move my MX and CNAME records to another hosting provider, will all Google authentication methods still work?  In particular:
 
1) Android phones setup using the Google Workspace accounts will still authenticate to Google, and still have full access to Play store purchases under the same Google Workspace account name, without any migration needed to a gmail.com account?  
 
Correct. You will still be able to authenticate and access that content. My understanding is the device management will cease to operate, if you are leveraging that aspect. Unlikely for personal use.
 
2) Oauth processes (both Google and third party sites using my Google identity) will still work fine using my Google Workspace account email addresses, even after my Google Workspace access is otherwise extinguished?
 
GWS identities will still be active and you will be able access third party sites and services.

Google has announced they will offer a transfer service, however details on this are light and it's not clear if this transfer will preserve OAuth ID that 3rd Parties will rely on. Hopefully it will, but I'm not getting my hopes up, as admins and users have been asking for this for 10+ years and nothing has eventuated.
 
 
3) Maybe same question as #2, but will that impact 2FA authentication for those accounts that are using Yubikey authentication under the "Advanced Protection Program" (one of my accounts is setup with the strict authentication requirement as Google identified the account as being at risk)?   Or is that program a one of the GHS services that will be restricted post-termination?
Recommend

Details on this haven't been shared with us. I expect it will remain, as it's a rather fundamental piece, being a security related feature. I'd be very surprised if that is restricted. But should it be you should be able to use CIF to preserve this functionality.
Diamond Product Expert LMcKin51- G-Suite-Product Expert recommended this
Workspace Legacy Free Edition Admin
Jan 31, 2022
I've tried to go throug an overview of potential issues with several of the Google services that I use, and where I foresee serious issues or challenges with transferring to another Google (Gmail) account. Would appreciated comments and suggestions on as many of these as possible:

  1. Gmail: How to copy labels?
  2. Drive & Docs: How can I expore revision history of documents?
  3. Drive & Docs: What happens to annual paid storage paid for longer than July 1st?
  4. Drive & Docs: Can we transfer ownership to Gmail accounts? And also for lots of files at once (entire folders and all content)
  5. Drive & Docs: Downloading and upload Docs, Sheets, Slides does not work. Converted to MS Office.
  6. Drive & Docs: How to transfer additional free storage that has been granted permanently through campaign? Will Google steal this?
  7. Calender: Possible to export past events? 10+ years back?
  8. Chat & Hangouts: How can we export and import chat logs?
  9. Keep: Impossible to change owner?
  10. Google Photos: How to transfer free storage? (uploaded with Pixel in full size or in compressed quality before 2021)
  11. Google Play: Downloaded apps on Android are linked to my account. Will they update when I remove my Workspace account?
  12. Google Play: Will Apps, Movies, Books, and all other purchased content be transferred?
  13. Google Play: I've purched movies in different countries when I have lived in other countries. Content that is not currently available in my current country. Will this also be transferred?
  14. Google Pay: Can I transfer transaction history? By law I believe transaction history need to be accessible for at least 10 years.
  15. Google Pay: Can I transfer my Payments profiles to another account?
  16. YouTube: How to transfer Favorites to another account?
  17. YouTube Music: How can I transfer purchased songs?
  18. YouTube Music: How can I download and re-upload song that I have uploaded in my current Workspace account to another account?
  19. YouTube Music: What happens to subscription after July 1st, when I've paid for longer?
  20. Google Home & Chromecasts: How can I transfer my Home to a Gmail account?
  21. Google Home & Chromecasts: How can I transfer configured Routines to another account?
  22. Web and App Activity: I would like to keep my search history and Google Maps travel hisotry (places I've been) easily accessible also in my new Google account. How can I transfer this?
  23. Google Authenticator: Are any codes backed up in my current account? And if so, how can I transfer them?
  24. Google Maps: How can I transfer my reviews?
  25. Google Maps: How can I transfer all my starred locations to another Google account?
  26. Google Messages: How can I move all backed up messages to another account?
  27. Google Voice: How can I transfer my Google Voice number and balance to another Gmail account when I'm no longer in the US?
  28. Third-Party App Backups: I have 3rd party apps that BackUp to Google Drive. How can I ensure my entire backup is transferred to Google Drive in a new account? (E.g. with WhatsApp)
  29. Google Chrome Sync: How can I transferres all my preferences, settings, passwords, and other data stored in my Chrome Browser, and allso on my Chromebook (such as all saved WiFi password) to another Google account?
  30. Google Cloud Platform: I'm using Google cloud on the same domain as my Workspace, and have among other servies a virtual machine running there. Is it possible to transfer my entire GCP account to another Gmail account (just like can be done with AdWords)?
  31. Individual storage: Related to Google Drive, I (and several of my users) have paid additional storage, and also additional free permanent storage on top of the 15GB standard in a new Gmail account. Will paid storage for after 1st July be refunded? And will additional free GBs be transferred to new accounts?
  32. Location History: How can I transfer this to my next Google account, so that it's just as easy to search and browse as today? (I don't want it in some XML file...)
  33. Google Fit: How can I export and import my Google Fit data to another Google account?
  34. Google Alerts: How can I download and transfer all my Alerts to a new account?
  35. Google News: How can I transfer all my preferences and subscriptions?
  36. Google News: How can I ensure the 100s of news sites I've blocked will also be blocked in my new account?
  37. Google My Maps: How can I transfer ownership of Maps I've created?
  38. Google Podcasts: How can I transfer all the Podcasts I subscribe too?
  39. Google Podcasts: How can I transfer the history of Podcasts I've already listened to?
  40. Google AdSense: How can I transfer outstanding and unpaid balance in my account?
  41. Phone and SMS Backup: How can I go about tranferring the backup of my entire Android phone and all settings, include phone history and SMS-messages to another account?
Looking forward to hearing from you.

In 2019, Google decided to shut down the small service of Google Cloud print. But they gave well over a year to find alternative solutions...

Now, we've received 3(5) months notice to fix all of the extremely more serious issues above, not only for our own Google accounts, but also all other accounts that we manage (whether family members or employees) and plenty more issues than what I've listed above... And there are still not clear answers to many of them. Giving a stressfull questions of having to start making decision are start transferring processes before we really know what options we have, because we don't know if there will be enough time to do all the transfers and manual work needed when we do have all the answer (if ever).

I hope at the very least the July 1st deadline will be posponed soon.

And again, looking forward to answers to the above (please reference each answer to the numbers).

Many thanks in advance.
Last edited Jan 31, 2022
LMcKin51- G-Suite-Product Expert
Diamond Product Expert
Google Workspace PE /Google Groups PE
Jan 31, 2022
Welcome  to Google Workspace Admin Community 
 
 
 
for your Labels  you will need export and then  import your filters  then when you import your filters then your Labels get recreated
 
 
@Joe  sorry my reply was directed to  User 8921271564559318706  sorry for the mix up 
  _______

 LMcKin51 
 
Google  Workspace Admin Community  - Dimaond Products Expert ​
Google Groups Community-  Gold Products Expert
 
This forum is mostly monitored and managed by Product Experts which are not Google employees. 
                  Do not copy Images  without Permissions.
                     What is the Product Experts Program
 
 
 
Product Experts  are some of the most active, knowledgeable, and dedicated people in Google’s Help Forums. When they’re not answering questions in the forums, you might find them testing new features or advocating for product changes. 
 
Product experts  are trusted partners, connecting regularly with Google to stay in-the-know about new and improved product features.
 
Does this answer your question?  if so  click Recommend mark it the Recommend
 
for anybody else  Please start your own thread https://support.google.com/a/thread/new?hl=en
Last edited Jan 31, 2022
User 3375352580009494809
Feb 3, 2022
You can't transfer any Google Play content (apps, movies, music, books, or unspent credits) to another account. Not even if you own both accounts. However, you can link two (or more) accounts together in a Family Group and then share most purchases between the linked accounts.
Regards: CruseBurke
Benoit St-Hilaire
Feb 4, 2022
Gsuite legacy user, or Workspace user cannot be added/start to a family group.
Rob.
Diamond Product Expert
Don't be evil
Feb 5, 2022
I've tried to go throug an overview of potential issues with several of the Google services that I use, and where I foresee serious issues or challenges with transferring to another Google (Gmail) account. Would appreciated comments and suggestions on as many of these as possible:
 
  1. Gmail: How to copy labels?
Labels are equivalent to folders. If you export your mailbox with takeout (mbox) the emails will be aligned into folders
  1. Drive & Docs: How can I expore revision history of documents?

    Google docs are native to Google. you can only export revisions by reverting and copying.
     
  2. Drive & Docs: What happens to annual paid storage paid for longer than July 1st?
As I understand if you migrate to CIF you will retain the licenses. If yo do not use CIF, there is no service to access the increased storage license.
  1. Drive & Docs: Can we transfer ownership to Gmail accounts? And also for lots of files at once (entire folders and all content)
Not presently. But Google is providing a transfer tool. Otehr option is to bulk share and then make a copy of the documents in the dst account. Effectively the same.
  1. Drive & Docs: Downloading and upload Docs, Sheets, Slides does not work. Converted to MS Office,
Docs are native to Google. There is not export option. You need to convert to use in another program.
  1. Drive & Docs: How to transfer additional free storage that has been granted permanently through campaign? Will Google steal this?
No word on this yet.
  1. Calender: Possible to export past events? 10+ years back?
Yes Takeout will export you full calendar.
  1. Chat & Hangouts: How can we export and import chat logs?
Not possible AFAIK
  1. Keep: Impossible to change owner?
Not possible. Takeout and then manual import.
  1. Google Photos: How to transfer free storage? (uploaded with Pixel in full size or in compressed quality before 2021)
Export with takeout and reupload under low res option.
  1. Google Play: Downloaded apps on Android are linked to my account. Will they update when I remove my Workspace account?
The account will not be suspended. Only access to certain services will be removed. You will be able to continue to access Google paid content
  1. Google Play: Will Apps, Movies, Books, and all other purchased content be transferred?
See above
  1. Google Play: I've purched movies in different countries when I have lived in other countries. Content that is not currently available in my current country. Will this also be transferred?
See above
  1. Google Pay: Can I transfer transaction history? By law I believe transaction history need to be accessible for at least 10 years.
Depends on country. But see above.
  1. Google Pay: Can I transfer my Payments profiles to another account?
Not at the moment. Google have said they will provide a facility, but no details as yet.
  1. YouTube: How to transfer Favorites to another account?
Youtube will remain accessible, as with Google Play.
  1. YouTube Music: How can I transfer purchased songs?
See above
  1. YouTube Music: How can I download and re-upload song that I have uploaded in my current Workspace account to another account?
Takeout then reupload.
  1. YouTube Music: What happens to subscription after July 1st, when I've paid for longer?
See above
  1. Google Home & Chromecasts: How can I transfer my Home to a Gmail account?
Will continue to work. Cannot transfer. Need to resetup.
  1. Google Home & Chromecasts: How can I transfer configured Routines to another account?
AFAIK - Will continue to work. Cannot transfer. Need to resetup.
  1. Web and App Activity: I would like to keep my search history and Google Maps travel hisotry (places I've been) easily accessible also in my new Google account. How can I transfer this?
Not at the moment. Google have said they will provide a facility, but no details as yet.
  1. Google Authenticator: Are any codes backed up in my current account? And if so, how can I transfer them?
Google authenticator is not linked to a Google account. You can transfer with a QRcode
  1. Google Maps: How can I transfer my reviews?
Reviews will remain link to the original entity. Same as if you delete an account, those reviews remain.

The account will remain active and you will be able access and update. but I doubt they would be transferring this.
  1. Google Maps: How can I transfer all my starred locations to another Google account?
Google takeout. Manually setup again :(
  1. Google Messages: How can I move all backed up messages to another account?
Takeout. Offline backup. No import possible AFAIK. Possibly handled with the transfer tool.
  1. Google Voice: How can I transfer my Google Voice number and balance to another Gmail account when I'm no longer in the US?
Unlikely. No information this at present.
  1. Third-Party App Backups: I have 3rd party apps that BackUp to Google Drive. How can I ensure my entire backup is transferred to Google Drive in a new account? (E.g. with WhatsApp)
No info at present.
  1. Google Chrome Sync: How can I transferres all my preferences, settings, passwords, and other data stored in my Chrome Browser, and allso on my Chromebook (such as all saved WiFi password) to another Google account?
No info at present. Probably in scope of transfer tool, being a common item people ask for.
  1. Google Cloud Platform: I'm using Google cloud on the same domain as my Workspace, and have among other servies a virtual machine running there. Is it possible to transfer my entire GCP account to another Gmail account (just like can be done with AdWords)?

    The account will remain active. I doubt the transfer tool will tave this inscope.
     
  2. Individual storage: Related to Google Drive, I (and several of my users) have paid additional storage, and also additional free permanent storage on top of the 15GB standard in a new Gmail account. Will paid storage for after 1st July be refunded? And will additional free GBs be transferred to new accounts?

    Have asked for information on this.
  1. Location History: How can I transfer this to my next Google account, so that it's just as easy to search and browse as today? (I don't want it in some XML file...)

    Should be inscope of transfer tool. but no details as yet.
     
  2. Google Fit: How can I export and import my Google Fit data to another Google account?
See above. Would need to be a part of the transfer tool.
  1. Google Alerts: How can I download and transfer all my Alerts to a new account?
See above
  1. Google News: How can I transfer all my preferences and subscriptions?
See above
  1. Google News: How can I ensure the 100s of news sites I've blocked will also be blocked in my new account?
See above
  1. Google My Maps: How can I transfer ownership of Maps I've created?
See above.
  1. Google Podcasts: How can I transfer all the Podcasts I subscribe too?
  2. Google Podcasts: How can I transfer the history of Podcasts I've already listened to?
  3. Google AdSense: How can I transfer outstanding and unpaid balance in my account?
I'd imagine you need to consume it. The account will remain accessible.
  1. Phone and SMS Backup: How can I go about tranferring the backup of my entire Android phone and all settings, include phone history and SMS-messages to another account?
Takeout, or use one of the many tools on the play store - SMS backup - https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestorePro
false
8979656261790078473
true
Search Help Center
true
true
true
true
true
73010
false
false
Search
Clear search
Close search
Main menu