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Cant log into admin console 0 Recommended Answers 8 Replies 10 Upvotes
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tried to login after a very long time but cant remember my login credentials. i have been paying since april 2019 and cant find any email to help me remember my username and password.
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HI Mohamed Joheb Patel,
Welcome  to Google Workspace Admin Community 
 
Do you have access to your domain dns ?
 
 
  _______

 LMcKin51 
 
Google  Workspace Admin Community  - Dimaond Products Expert 
Google Groups Community-  Gold Products Expert
 
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I cant remember to be honest. i did it all back in 2019 and havent had to use it ever since as it was working perfectly fine for myself. is there a way i can contact to get everything reset as i can provide billing info which i get every month
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Hello,
 
You will need to recover the access to your DNS panel before you can recover the access to your G Suite admin console.
 
If you do not have access to your DNS panel, you may contact your web hosting or domain registra for further assistance to regain access to your DNS.
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what i have now realised is that my domain expired exactly a year ago so i cannot access my DNS panel. ive been paying Gsuite every month and been getting the billing info so is it possible to provide all my payment details along with any billing proof to recover.
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Hello,
 
You may request your credit card provider to stop the payment.
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HI 
 
What is your domain  name.
 
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On my billing its universeplex.co.uk but that domain is now not registered as i didnt renew it. 

and i dont want to cancel my whole thing as i lose the storage with Gdrive which i need.
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you will need re purchase that domain to keep your google workspace account 
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