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/a/community?hl=en
4/4/16
Original Poster
Michael Peeters

Ok, so no clue what happened, but I am the admin on the domain and I am locked out

I have tried everything for mic...@peeters-noppe.net
I get the sms verfications - I enter them - I never get past:

"Account Recovery is not available for your account."
"Your Google Apps account has been disabled by your administrator. Please contact your Google Apps administrator for more information. Your Google Apps administrator is usually someone outside of Google who set up your Google Apps account"

So what terms have I violated or whatever???

Michael
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All Replies (4)
catzrule
4/4/16
catzrule
Michael

This forum is mainly for the free version of Gmail (usually ends in "@gmail.com").

Google Apps for Work forum is the best place for your problem. 

I will move you there.






LMckin51-G-Suite-Product Expert
4/4/16
LMckin51-G-Suite-Product Expert
If you've forgotten your admin credentials
Go to the following URL, 
 
https://admin.google.com/peeters-noppe.net/ForgotAdminAccountInfo  

to reset password and get your user name


 also  besure sign in as  useradmin @ domain.com  and not user @ gmail.com then sign at admin.google.com


4/4/16
Original Poster
Michael Peeters
That was not the problem, but I have followed those instructions anyway in the hope it will re-enable my account - the recovery email address is no longer a valid one so had to use the CNAME solution which should work.
Carlos - Google Adviser
4/5/16
Carlos - Google Adviser
Hi Michael. I've sent you a private message with additional information to help you get this solved.

Best,
JC
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