This feature is available with Voice for Google Workspace accounts managed by your work or school. Sign in to your Google Workspace account.
When you have a number that you don’t want to use anymore, you can remove it from your Google Voice service. If you accidentally remove a number or want to reclaim a number, you can get it back. You have at least 30 days to reclaim a removed number. You can do this for numbers provided by Google Voice, but not ported numbers transferred from other service providers.
Release a Voice number
Before you begin: You can only release unassigned numbers. These are numbers that were formerly assigned to users, ring groups, or auto attendants. When a number is unassigned, you still have control over that number until it is released.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu AppsGoogle WorkspaceGoogle Voice.
- On the left, click Users.
- Point to the number that you want to remove and click Edit .
- Click Unassign.
- Click Unassign to confirm.
- On the left, click Numbers.
- Point to the number that you want to remove and click More Release.
- Click Confirm Release.
Reclaim a Voice number
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu AppsGoogle WorkspaceGoogle Voice.
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On the left, click Users.
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Point to the user that you want to assign a reclaimed number to and click Edit.
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Assign the user the country or region and service address for the number that you want you reclaim.
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In the Google Voice number field, click Change.
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Click Add a filterNumber source. Make sure Recently Released box is checked and click Apply.
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(Optional) In the Search field, enter the number that you want to reclaim and click Search.
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Next to the recently released number, click SelectAssign.