This article is for G Suite administrators. To manage your own groups, visit the Google Groups help.
You can add members with non-G Suite email addresses to groups. If you later create G Suite user accounts for those email addresses, group memberships are automatically transferred to the new accounts. Transfers usually happen within 24 hours. However, it can take up to 4 days to transfer all memberships to the new accounts.
Issues that might occur during membership transfers
During membership transfers, you and your users might experience these issues:
- The member's G Suite profile might be grayed out in the Admin console.
- Members might not be able to access or view groups they belong to.
- Members might not see documents or folders shared with a group.
Group email delivery is unaffected during membership transfers.
Still need help?
Contact G Suite support.